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Joey Robinson
Joey Robinson at Island Acura
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Joey Robinson | Page 2

Service

Island Acura

3350 Sunrise Hwy
Wantagh, NY 11793

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4.6
37 Reviews
4.6

37 Reviews

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37 Reviews of Joey Robinson

December 25, 2023

Dealership Rating
Employee Rating

Island Acura has a great group of people working there! From Rocky in sales to Joe and Tina in service! They really go out of there way to do the right thing! They are a pleasure to deal with! More

by Popsail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Tarik , Tina

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Dec 27, 2023

Island Acura responded

t's fantastic to hear about your positive experience with the team at Island Acura! Rocky in sales, along with Joe and Tina in service, seem to have made a lasting impression with their dedication to doing right by their customers. Going above and beyond to provide exceptional service and making the experience enjoyable is what we aim for. Your kind words mean a lot to us, and we're grateful for your support. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing us and for your wonderful feedback!

Dec 28, 2023

Island Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Island Acura! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2023

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Employee Rating

Seemingly nice but shady business practices. Ask for a copy of what they've actually done and expect for them to never send it because it wasn't actually done. Read and ask plenty of questions. More

by Kayla
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Mulcahy, Tony DiGiovanni

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Dec 22, 2023

Island Acura responded

While we are sorry that you feel this way, we do not agree with this review. We work very hard to run an honest upright business. Our customers are very important to us. Please expect our General Sales Manager to be reaching out to you to further discuss your concerns.

December 05, 2023

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Employee Rating

My experience at Island Acura to sum up was fast, easy and provided by courteous professionals More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad

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Dec 05, 2023

Island Acura responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

December 01, 2023

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Employee Rating

An Excellent dealer in every area - Sales, Service, Financial. It is a pleasure to deal with Island Acura. More

by foxxx12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Onolfi

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Dec 01, 2023

Island Acura responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

November 01, 2023

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Employee Rating

So far I am well satisfied and happy with the service. They are providing excellent service. More

by percival.empensando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2023

Island Acura responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

Nov 02, 2023

percival.empensando responded

Thank you once again for your continued excellent service. Hope to see you again soon.

October 26, 2023

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Employee Rating

This Dealership and Customer Service Dept. is the BEST, They have cared for my cars for the past 10 years. Everyone is caring, professional, and friendly. Will not go anywhere else!! More

by Patjay27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gio , Jose!!

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Oct 27, 2023

Island Acura responded

We LOVE our customers - esp. our repeat ones - you are our family! Thank you for the amazing review and for continuing to choose us time and time again. We look forward to the next time we get to work with you. Take care!

September 05, 2023

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Employee Rating

I want to say that the service department is the very best. Everyone there is very courteous caring and most of all very knowledgeable. To add some of the people There are doing a great job Ryan J More

by Joec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Sep 06, 2023

Island Acura responded

Thank you for the thoughtful and excellent review. We are so pleased to have exceeded your expectations. We appreciate you recognizing our staff and hope to see you again.

March 27, 2023

Dealership Rating
Employee Rating

Horrible customer service. A very unprofessional experience I had at Island Acura. I will never do business again with this dealership and deal with an Associate who lies. More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 06, 2023

Island Acura responded

We apologize that your experience at Island Acura was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (516) 259-0185

February 19, 2023

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Employee Rating

Bob is the best. Professional, friendly and thorough. Have used Bob for the past twenty years. More

by Mfrank412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gio

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Feb 20, 2023

Island Acura responded

Awesome - we are so glad that Bob and Joey were able to take such amazing care of you. We love repeat customers and know that Bob does as well. We are so happy to have you as an Island Acura family member and look forward to seeing you again.

Feb 20, 2023

Mfrank412 responded

Don't forget Joe Robinson. A number one at servicing our cars.

October 02, 2022

Dealership Rating
Employee Rating

This is my fourth car lease with Island Acura . They have always been knowledgeable and professional. A great experience More

by Bmunson
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gio

Helpful
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Oct 03, 2022

Island Acura responded

Thank you for taking the time to rate and review Island Acura 5-stars! We appreciate it and look forward to working with you again when it's time for your 5th Acura from Island Acura!

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