Tony DiGiovanni

My service experiences with Island Acura since I have been a loyal customer since 1992 have all been extremely positive. It is what has kept me coming back to Island Acura year-after-year. Customer sat been a loyal customer since 1992 have all been extremely positive. It is what has kept me coming back to Island Acura year-after-year. Customer satisfaction is truly a #1 priority and the General Sales Manager, Tony Di Giovanni, has always made sure that I am completely satisfied with the service I have received. He also has always been available to help and assist with any questions I have. Just recently, I had an issue with my RDX and he and Ryan Shim, the service manager, resolved the issue immediately and to my complete satisfaction. Ryan is ALWAYS available to address all of my concerns and provides me with the peace of mind that my RDX is receiving the best service possible. A very special thank you also to Joey Robinson who always personally insures that my RDX remains in peak running condition. I feel very comfortable having my car's service needs met at Island Acura. I have other choices of Acura dealerships that are much closer to where I live, but I choose to return to Island Acura because they offer top-notch servicing and have always treated me like a valued customer. I truly appreciate the courtesy and professionalism I receive at Island Acura which is the reason I will always remain a loyal customer. The quality of service is truly second to none. More

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BUYER BEWARE! I should have known better. I was looking for a Certified Acura and found one I liked at Island Acura. I was quoted a high price, but they gave me I should have known better. I was looking for a Certified Acura and found one I liked at Island Acura. I was quoted a high price, but they gave me a ‘good deal’, which I accepted. When I checked the dealer’s on line price, I WAS SAVING $8 DOLLARS…YES $8 DOLLARS off the online price. I cancelled the sale. I really needed a car, and I loved the one I originally bought, so I decided to go head with the deal. When I went to pick my car, the Purchase agreement stipulated an add’l $404.87, saying they made a mistake on the first invoice. They actually charged for something that was included on my original invoice. I am a 74 year old widow, who was lied to and taken advantage of and I am furious. This is crazy. This is my second ACURA and love my car, but my next vehicle I purchase will not be from here. The salesman who helped me was great (Darren), but the financial mgr, Joe, and the sales mgr, Tony should be ashamed to be representing Acura More

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Seemingly nice but shady business practices. Ask for a copy of what they've actually done and expect for them to never send it because it wasn't actually done. Read and ask plenty of questions. Ask for a copy of what they've actually done and expect for them to never send it because it wasn't actually done. Read and ask plenty of questions. Get your car inspected. Too many lies to steal your money. No thanks. More

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I have been a loyal customer of Island Acura for 30+ years. I do not live closeby, but it has been the EXCELLENT service I receive from the service manager, Joey Robinson, that has kept me coming back years. I do not live closeby, but it has been the EXCELLENT service I receive from the service manager, Joey Robinson, that has kept me coming back year-after-year. Joey has always made sure that my 92’ Integra GS was in peak running condition and has always been available to answer any of my concerns. Island Acura, with servicing my Integra for regular maintenance approximately every 6 months over the past 30+ years, has kept my Integra running smoothly without not one road-side emergency breakdown. Sadly, when it was recently not possible to find a gear shift cable for my car which Matt, in the Parts Dept, had been searching for high and low for weeks (for which I so appreciated his diligence because he knew how much I LOVED my Integra), it was Joey who presented me with the dreaded news that my beloved 1992’ Integra GS could not be repaired. It was with a heavy heart that I had to say “goodbye” to a car I took impeccable care of for over three decades :( Darren Thornton was my salesman and I could not be happier with my purchasing experience of a pre-owned, certified 2020’ Acura Tech Package RDX. Darren was extremely professional, knowledgeable, friendly, courteous, and non-pressuring. He patiently went over all of the features of the Tech Package, many of which I was awed by simply because of all the advanced technology I was not familiar with. Even now, if I have a service appointment, Darren ALWAYS stops by the waiting room to greet me with a friendly “Hello” and always asks me if he can help me with any of the features of my RDX of which I am still learning after owning my RDX for approximately two months. I would also like to give a big “thank you” to the sales manager, Tony D, and Brittany who were so kind and helpful with making my purchasing experience a seamlessly smooth and pleasurable one :) I am looking forward to continuing to remain a loyal customer and will DEFINITELY be purchasing my next new vehicle from Island Acura where customer satisfaction is ALWAYS #1 :) More

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Excellent service and great experience buying our TLX from Island Acura. Bobby G was the best. He made time to FaceTime a virtual tour of the car on a Tuesday, we test drove Friday and took the car hom from Island Acura. Bobby G was the best. He made time to FaceTime a virtual tour of the car on a Tuesday, we test drove Friday and took the car home on Saturday. Couldn’t ask for anything else. Very kind and honest to deal with and the same goes for the entire team at Island Acura. More

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Came into Island Acura to look at a 2018 Lexus IS 300 that someone traded in they had for sale on their website, the only Lexus on the lot and not even an Acura product. Got an unbelievable price on it that someone traded in they had for sale on their website, the only Lexus on the lot and not even an Acura product. Got an unbelievable price on it for the year and mileage! The sales Rep Rocky and customer service rep Drew were excellent! They even brought me to drop off my rental around the corner to save me another 10 hour roundtrip drive back down to Long Island and Joe did the financing for me very quickly. BEST DEALER EXPERIENCE I HAVE EVER HAD PERSONALLY and I have had quite few. I wasn't pestered for extended warranties and extra garbage I didnt want, car price with tax and tags...THATS IT! All around great service and got a great car!...10 out of 10 experience....I would drive the 5 hours again in a heartbeat!... More

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Complete bait and switch price scam. Agreed to a deal then renegged at the last minute and would not honor their written quote. Do not deal with this dealership as they are totally untrustworthy and clea then renegged at the last minute and would not honor their written quote. Do not deal with this dealership as they are totally untrustworthy and clearly don't stand true to their word. This was a clear case, sales rep sent a price then they decided they wanted to get paid more for the same car. More

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The easiest car dealership I have ever worked with. Bob "Gio" is more a matchmaker than a salesman. No pressure - just assistance. My second RDX from Island Acura. These people bend over backwards for y "Gio" is more a matchmaker than a salesman. No pressure - just assistance. My second RDX from Island Acura. These people bend over backwards for you. More

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I am very impressed with this dealership. Rocky T was my sales rep and I am very impressed. I got a leased vehicle for 3 years and always got great service, support and advice from him. The service Dept w sales rep and I am very impressed. I got a leased vehicle for 3 years and always got great service, support and advice from him. The service Dept wasn’t really needed, except for occasional checkins, car washes and service. I was an Acura fan before, and still am, and with the great reliability and service, quality and sporty performance, they are the best bet in town! More

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Great overall experience Worked with Rocky to lease my first Acura and had a great overall experience. I had to bring two toddlers with me and the dealership made it quick and Worked with Rocky to lease my first Acura and had a great overall experience. I had to bring two toddlers with me and the dealership made it quick and painless. Rocky was knowledgeable, responsive to questions and easy to work with. There was no pressure, gimmicks or hidden fees. The whole process was straight forward. I also traded in my old car and they gave us a very fair price despite some complications. Tony, the manager, was also great!! I am happy with my new car and would recommend Island Acura to family and friends. More

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