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Joey Ryan

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Joey Ryan | Page 2

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9

50 Reviews

Overview Reviews (50) Inventory (423)

4.9

50 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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50 Reviews of Joey Ryan

April 01, 2024

Dealership Rating

Employee Rating

Dealer was on time and on schedule with maintenance requested and added, service adviser was upfront with pricing and cared about my family waiting on the vehicle. All said and done, we were out in a t requested and added, service adviser was upfront with pricing and cared about my family waiting on the vehicle. All said and done, we were out in a timely manner. Was a good experience. More

by Kua Vang

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 02, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated, Kua! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

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Employee Rating

Great Service, my advisor was amazing and my truck was ready quickly. It was a great first service! ready quickly. It was a great first service! More

by howellfamily

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 02, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words! We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Jim Norton Toyota, we value our customers and we look forward to seeing you down the road. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

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Employee Rating

Have always had good service when bring vehicle in for service. However the price of an oil change is getting to be too much especially when another dealer offers free oil change for EMS personnel. service. However the price of an oil change is getting to be too much especially when another dealer offers free oil change for EMS personnel. More

by MIKE.T.REID77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. We are always checking our competitor’s prices so we can offer our customers the best pricing. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

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Employee Rating

Everyone was very personable and professional. I like Jim Norton Toyota and will continue to do business with you I like Jim Norton Toyota and will continue to do business with you More

by JMCC1950

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

Dealership Rating

Employee Rating

They got me in and out of the door in a quick turn around time. time. More

by daphdc21

Verified Customer

Service Time

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Mandy Still

Helpful 0

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Mar 29, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

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Employee Rating

Great customer service, I was there for an oil change and the servers department took care of me immediately got me in and out within 45 minutes. Perfect. the servers department took care of me immediately got me in and out within 45 minutes. Perfect. More

by johngarrett87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Earnie Plumbtree

Helpful 0

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Mar 28, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for your perfect review John! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

March 27, 2024

Dealership Rating

Employee Rating

Don’t really want to. Just a bunch of xx to make people really irritated. Just a bunch of xx to make people really irritated. More

by PTARANTO1

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 28, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, Courtney, Jim Norton Auto Group

March 26, 2024

Dealership Rating

Employee Rating

I appreciate your promptness in check in, your courtesy and quick oil change and tire rotation. But you end the experience with a "free car wash" that leaves your car totally dripping with water all over and quick oil change and tire rotation. But you end the experience with a "free car wash" that leaves your car totally dripping with water all over the exterior, leaving all windows and rear view mirrors with water spots. All the bug juice was left on the front windshield. I don't know if the blower was broken but not a good way to send you off. More

by lindaktoppins

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and if you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

Dealership Rating

Employee Rating

Friendly and on time with a pleasant environment to wait on your vehicle. No complaints! on your vehicle. No complaints! More

by saldridge0509

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Jim Norton Toyota Tulsa responded

March 25, 2024

Dealership Rating

Employee Rating

Great service. Too many kids running the drive bay. Will continue doing business with JN. Too many kids running the drive bay. Will continue doing business with JN. More

by RBMGHAVAMI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes

Helpful 0

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Mar 26, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the feedback and we are happy to hear you received great service! We appreciate hearing all comments so we can provide the best service to our customers. We do ensure all of our service team members are fully trained and ready to provide exceptional customer service. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

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