Joey Ryan
Joey Ryan at Jim Norton Toyota Tulsa
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Joey Ryan | Page 3

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
61 Reviews
4.9

61 Reviews

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61 Reviews of Joey Ryan

April 03, 2024

Dealership Rating
Employee Rating

Always greeted with a smile. There was a mix up on whether the car needed the maintenance request due to the oil change sticker and car system had not been updated fro the prev More

by warege
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Jim Norton Toyota Tulsa responded

Thank you for your feedback, and we are glad to hear that your visit was an overall positive one. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

Dealership Rating
Employee Rating

Very good service. Very quick and friendly staff. All services performed professionally. Good job guys, More

by locolobo157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Cooper

Apr 03, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

Dealership Rating
Employee Rating

Great Service, my advisor was amazing and my truck was ready quickly. It was a great first service! More

by howellfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Jim Norton Toyota Tulsa responded

Thank you for the kind words! We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Jim Norton Toyota, we value our customers and we look forward to seeing you down the road. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

Dealership Rating
Employee Rating

Great service. Nice showroom. Great communication, text and went thru what was needed and not needed. More

by SARGENB132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: SETH EDWARDS

Apr 03, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

Dealership Rating
Employee Rating

Dealer was on time and on schedule with maintenance requested and added, service adviser was upfront with pricing and cared about my family waiting on the vehicle. All said and done, we were out in a t More

by Kua Vang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated, Kua! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

Dealership Rating
Employee Rating

Have always had good service when bring vehicle in for service. However the price of an oil change is getting to be too much especially when another dealer offers free oil change for EMS personnel. More

by MIKE.T.REID77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Jim Norton Toyota Tulsa responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. We are always checking our competitor’s prices so we can offer our customers the best pricing. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

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Employee Rating

Everyone was very personable and professional. I like Jim Norton Toyota and will continue to do business with you More

by JMCC1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

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Employee Rating

They got me in and out of the door in a quick turn around time. More

by daphdc21
Service Time
Recommend Dealer
Yes

Other Employees Tagged: David Holmes, Mandy Still

Mar 29, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

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Employee Rating

Great customer service, I was there for an oil change and the servers department took care of me immediately got me in and out within 45 minutes. Perfect. More

by johngarrett87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earnie Plumbtree

Mar 28, 2024

Jim Norton Toyota Tulsa responded

Thanks for your perfect review John! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

March 26, 2024

Dealership Rating
Employee Rating

I appreciate your promptness in check in, your courtesy and quick oil change and tire rotation. But you end the experience with a "free car wash" that leaves your car totally dripping with water all over More

by lindaktoppins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and if you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

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