Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa
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Johany Trespalacios | Page 70

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
703 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

22 yrs, 6 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

703 Reviews

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703 Reviews of Johany Trespalacios

January 22, 2018

Dealership Rating
Employee Rating

Johanny Trepalacios Johanny was very polite and efficient. My car was returned to me earlier. than I was told. It looked like new like it should with the Auto-Butler. More

by NEWKIRKBILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 22, 2018

Dealership Rating
Employee Rating

Service better than the rest.. friendly understand from greeting to leaving friendly. Johanny was a cheerful advisor willi ng to go the extra mile. Will be b More

by lakew35057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 18, 2018

Dealership Rating
Employee Rating

Good service Trespalacios was excellent. Service was ok. This is my second car bought at elder ford. Everything is ok with this dealership. I recommend 100 %. Than More

by TUSCANY1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 18, 2018

Dealership Rating
Employee Rating

Great service! Johanny was very fiendly, helpful and courteous. He turned an inconvenient dead battery into an easy and fast fix. We will definitely see him again More

by cayala2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 18, 2018

Dealership Rating
Employee Rating

Great Service I always get fast, excellent service. That's why I brought my truck that I bought from another dealership there for service instead of where I purchas More

by raidernation34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Erica Ortiz

January 18, 2018

Dealership Rating
Employee Rating

Excellent care emphasized by the actions of their people Great service. Johanny is the best. He is professional , proactive, accomodating and follows up. Delivery service / shuttle is a competitive advantage More

by GLISTOR62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 16, 2018

Dealership Rating
Employee Rating

my experience great advisor and real helful. he knows what he is talking about when comes to understanding and help get the right service done on the car. More

by MARLATTR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 16, 2018

Dealership Rating
Employee Rating

No Hassle Yearly Maintenance I scheduled The Works Vehicle Checkup which includes an oil change, tire rotation and pressure check, brake inspection, multi point inspection, fluid More

by MPerez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 18, 2017

Dealership Rating
Employee Rating

#1 in Service and Customer Care! These folks are #1! Been coming here since 2015. The service department is amazing. Johanny, Mike, Alexia, Nita, Ken, Thomas are all part of a team More

by RevKev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nita Diaz, Rob Elder, Terald Hopkins, Shaun Sharma, Mike Sirignano

May 30, 2017

Elder Ford of Tampa responded

Kev, Thank you for the awesome review and thank you for being part of our Elder Ford Family!! We work very hard to make sure that all of our customers are treated like family members. Everyone, especially in our service department, does a great job of that and they are an asset to our family for sure. We look forward to seeing you again soon!! Terald Hopkins, GM

April 29, 2017

Dealership Rating
Employee Rating

Second to none This is the second car purchase from Elder Ford. The managers worked me to get a comfortable payment. Elder Ford's corporate culture reeks of professi More

by sakuraimasu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ken Huckabee, Shaun Sharma, Leroy Bostick

May 11, 2017

Elder Ford of Tampa responded

Thank you so much for the 5-star review! We strive daily for customer satisfaction, and are happy to hear that you had such a great experience! Terald Hopkins GM

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