John Borchardt

Without a doubt, the worst new car sales experience ever. I believe they lied to my wife to get a sale, saying they would pick up our car for service despite us living at least an hour away. My wife WILL NOT I believe they lied to my wife to get a sale, saying they would pick up our car for service despite us living at least an hour away. My wife WILL NOT GO to MBCH for service (Yes, I KNOW that's the answer) and, no surprise, MBAC service will not pick up our car so we just make a day of it to get routine service. I know we shouldn't have believed these guys but when both the salesman AND manager tell the same story, it adds credibility. Impossible to say we KNOW the sales guys lied but they create a problem, throw it over the fence to service and then walk away with their sales quota met, While I kick myself for falling for this nonsense, it's a one-time deal. We won't buy from another Piazza dealership and it's back to an LS we go. These people are just awful. More

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Todd and Danielle were a pleasure to deal with. They were responsive, fair, and I feel like they won my business. They were responsive, fair, and I feel like they won my business. More

by MATTEOB1957 Verified Customer Verified Customer

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From the moment you drive up for service or sales there is an attention to detail and professionalism. is an attention to detail and professionalism. More

by MJSCERBO21 Verified Customer Verified Customer

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The dealership is clean and the employees are all knowledgeable and friendly. From sales to service I've been very happy with my experience. Very professional. I can't say enough positive things!!! knowledgeable and friendly. From sales to service I've been very happy with my experience. Very professional. I can't say enough positive things!!! I highly recommend them More

by SOUTHPAWDOC Verified Customer Verified Customer

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Everyone was a pleasure to work with at Mercedes! I went in to take a test drive super undecided on what I wanted to do at the time but wanted to see how I liked the car. My salesman Jonathan was ver I went in to take a test drive super undecided on what I wanted to do at the time but wanted to see how I liked the car. My salesman Jonathan was very friendly and didn't put any pressure on me to make a decision. He made the process extremely enjoyable. Just because of how kind everyone was to us at the initial test drive made me want to come back. I ended up going back about a week later to purchase the vehicle and I cannot say enough how great everyone was from Jonathan my salesman to Windy and John in F&I. More

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We were very happy with our whole experience. Our salesman David was very professional and accommodating Our salesman David was very professional and accommodating More

by ANTHONY571957 Verified Customer Verified Customer

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Kelvin Do is always so helpful and accommodating and Danielle Jackson always assists if I have any questions. Great team Danielle Jackson always assists if I have any questions. Great team More

by crepemertle Verified Customer Verified Customer

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Had a flat tire on my brand-new AMG just 5 days after I got the car. Good thing I purchased the wheel and tire package. Leo was great to work with. He had me bring the car in. Thought he had one replac got the car. Good thing I purchased the wheel and tire package. Leo was great to work with. He had me bring the car in. Thought he had one replacement, but it turned out to be a different tread design. He tried to get a tire the next day, but it was not available locally. Had to go to Ohio for the tire size. Took three days to get the tire delivered. Leo kept me updated daily on the status of the tire. This was my only experience with the service department, but was very happy with their follow up and keeping me informed. More

by DOUG@LUBENOWAGENCY.COM Verified Customer Verified Customer

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Started out bad but issues were ultimately fixed. Issues weee with finance processing and administration Issues weee with finance processing and administration More

by AZZYDUNK Verified Customer Verified Customer

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It was an absolute pleasure to deal with Darrin. And Todd, John, and of course Levi made us feel like part of the family. As we left in our car, both my wife and I said that it was the best experien And Todd, John, and of course Levi made us feel like part of the family. As we left in our car, both my wife and I said that it was the best experience we ever had at a car dealership. Kudos to Mercedes-Benz of Atlantic City!!! More

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