John Cusumano
John Cusumano at Paul Conte Cadillac
Refer Me

John Cusumano | Page 2

Cadillac Service Advisor

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

Contact Me
4.8
482 Reviews
4.8

482 Reviews

Write a Review

482 Reviews of John Cusumano

April 17, 2024

Dealership Rating
Employee Rating

They did what I needed done and got it done in a reasonable time frame. More

by mssawaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 09, 2024

Dealership Rating
Employee Rating

Amazing service! !! I absolutely appreciate the service team here at Paul Conte Cadillac especially John Cusumano I really recommend this store, you won't be disappoi More

by Tracygilman13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2024

Dealership Rating
Employee Rating

Mr John is a professional person and help me in appointment. The service takes time more than usual and return me vehicle without drying. More than a month waiting for a part. But still dis not hea More

by arshed76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 05, 2024

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue. I understand how manufacturer part delays can be very frustrating. Please contact me if you would like to discuss your issue. Shai Nadav Service Director 516.868.0530

March 30, 2024

Dealership Rating
Employee Rating

Very good people work there listen to what you are saying and help you with your Vedic Eco for v More

by ROCHANSINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 29, 2024

Dealership Rating
Employee Rating

Service is top notch, efficient and reliable. Ryan my Service Adviser always takes care of me when I take my Cadillac in for Service. More

by bobbino421
Recommend Dealer
Yes

March 27, 2024

Dealership Rating
Employee Rating

I brought my ct6 in for an oil change and they did not tighten the plug under the car all the way. I have been unknowingly losing oil this whole time. I went out of my way to get maintenance done here bec More

by LOONEYBIN95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Whoever performed the oil change does not know what they are doing

Mar 29, 2024

Paul Conte Cadillac responded

Thank you for your feedback. I am very sorry you had an issue. Could you please contact me? Shai Nadav Service Director 516.868.0530

March 20, 2024

Dealership Rating
Employee Rating

Great experience! All my needs were met professionally and in a timely manner! Thank you, John Cusmano! More

by JOHNB5494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 19, 2024

Dealership Rating
Employee Rating

Service personnelare very frindly avery accommodating. They try to satisfy the customer. very cervice oriented and profrssional. More

by bwlightfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 16, 2024

Dealership Rating
Employee Rating

Professional and considerate. And likes to make sure your pleased with service. He has a pleasant disposition. More

by RGILCHRIST777@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 14, 2024

Dealership Rating
Employee Rating

3 cars in 2. 5 years all from Pat McCabe. If you want a great car, from a fully transparrent rep of Paul Conte Cadillac, go see Pat McCabe. He will not disapoint More

by gwood63@verizon.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Paul Conte Cadillac responded

Thank you for the 5 star review!

2
...

Dealership Inventory (297 Vehicles)

used 2020 Cadillac XT5 car, priced at $28,495
2020 Cadillac XT5
used
Shadow Metallic exterior
Automatic
All-wheel Drive
used 2021 Buick Envision car, priced at $25,595
2021 Buick Envision
used
Satin Steel Metallic exterior
Automatic
All-wheel Drive
used 2021 Cadillac CT5 car, priced at $33,995
2021 Cadillac CT5
used
Dark Moon Blue Metallic exterior
Automatic
All-wheel Drive
used 2021 Cadillac CT4 car, priced at $30,995
2021 Cadillac CT4
used
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
used 2021 Cadillac XT5 car, priced at $37,995
2021 Cadillac XT5
used
Wilder Metallic exterior
Automatic
All-wheel Drive
used 2021 Dodge Charger car, priced at $71,495
2021 Dodge Charger
used
Octane Red Pearlcoat exterior
Automatic
Rear-wheel Drive