John Fillare

Sales Dept good, service department sucks Purchase two new vehicles in 2003 and one new one in 2019. The sales group seems to know what they are doing and and max out any available discounts. Purchase two new vehicles in 2003 and one new one in 2019. The sales group seems to know what they are doing and and max out any available discounts. Over the past 16 years of obtaining parts and service for the two 2003 vehicles from the service department has been a nightmare. Wrong parts issued, shoddy and destructive repair work, and repeat visits to get a repair done. More

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Above and beyond expectations We have been doing business with Bozard Ford for 25 years, they are always nice and helpful and go above and beyond our expectations, can't thank them We have been doing business with Bozard Ford for 25 years, they are always nice and helpful and go above and beyond our expectations, can't thank them enough. More

by MCHEV100 Verified Customer Verified Customer

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Will remain a customer. I may come across as somewhat biased as I know one of these individuals personally, but that only directed me to an initial visit. Knowing the qualiti I may come across as somewhat biased as I know one of these individuals personally, but that only directed me to an initial visit. Knowing the qualities of this person I hoped that the same qualities were present in his employees... and they were. The staff truly seems to care about the quality of their work and take pride in their results. They managed to keep my two lemons running in good condition until time came to purchase a new vehicle which I of course did at Bozard's. from my experience, everyone that enters is treated as family, and their concerns are important to the staff. More

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New Truck Purchase Outstanding service from start to finish. Greg McDonald, Jeff Young, Jeff Eason and Ryan Shapiro provided an excellent sales experience. Ed Roberts an Outstanding service from start to finish. Greg McDonald, Jeff Young, Jeff Eason and Ryan Shapiro provided an excellent sales experience. Ed Roberts and John Fillare assisted with the accessories. I highly recommend Bozard Ford for sales and service. I have always had great service here. More

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Just an all around great dealership. I bought a new truck 3 years ago prior to having a mortgage and kids. I needed to trade down and most dealerships were not understanding in what I wan I bought a new truck 3 years ago prior to having a mortgage and kids. I needed to trade down and most dealerships were not understanding in what I wanted. Did I want a nicer newer vehicle yes, most people would, but financially it didn't make since to get rid of my truck unless I was saving enough money to get rid of it, because I loved my Ford F-150 and bought it new and brought both my boys home from the hospital in that truck. Anyway, they were one of the only dealerships to get what I was trying to do and although not easy put me in a very nice reliable ride. They even waited a week to make sure the deal was done on the right vehicle and did not hassle me until I bought. They just kept an eye out for what I wanted and when they found the car that would work asked me to check it out. NO PRESSURE! Id like to give a special thanks to Ryan Davis - Internet Sales, Rick Garcia - Finance, and Tom Reinard - Sales Manager for a very pleasant experience. When I'm ready to get that next truck and I will be in a few years, there is no doubt who I'm going to see. Also on a side note, I will only go to them for my quick lube and tire needs, they are the best in St. Augustine, FL hands down. Have also worked with John Fillare in parts on multiple items, always finds my hard to find small items needed on my old Mustang and a few things for my F-150, couldn't have dealt with a more knowledgeable and friendly parts guy. He always takes the time to make sure I have the right part and gets it there asap. Sincerely and Appreciatively, Michael Boykin More

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Accessories on my F150 As usual the Bozard folks I dealt with in Parts were professional and timely. A rarity in today's world! John Filare is a gem As usual the Bozard folks I dealt with in Parts were professional and timely. A rarity in today's world! John Filare is a gem More

by philiprussell15 Verified Customer Verified Customer

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Happy Customer I purchased my Explorer from Bozard Ford at the end of 2015,I have only had several small problems and they satisfied them with a smile.I have recomme I purchased my Explorer from Bozard Ford at the end of 2015,I have only had several small problems and they satisfied them with a smile.I have recommended them to my friends and to my customers as well.I am very pleased. More

by agapehigh Verified Customer Verified Customer

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Best Car Buying Experience! From the moment we walked into Bozard Ford my husband and I had the best car buying experience! We were never harassed or felt forced/guilted into the From the moment we walked into Bozard Ford my husband and I had the best car buying experience! We were never harassed or felt forced/guilted into the buying anything. We never felt like we were being "sold" a truck. Daniel Stone and the team at Bozard Ford made us feel like they were genuinely trying to help us find the right truck for our needs. Eric Shipley in finance made the paper work clear so we knew exactly what we were getting into and even shopped the rate out to see if there was something better out there for us. We will buy our next vehicle from Bozard Ford and highly recommend them to everyone looking to buy a car. More

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Rockstar service My interaction with everyone at this dealership couldn't have gone any better! Knowledgeable sales, easy finance and first class service. I will highl My interaction with everyone at this dealership couldn't have gone any better! Knowledgeable sales, easy finance and first class service. I will highly recommend them to everyone. More

by RICK LEARN Verified Customer Verified Customer

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great customer service just want to thank AJ,Rebecca and (John Fillare in parts department or nieghbor for years}====for making our truck purchase the best experience ,that just want to thank AJ,Rebecca and (John Fillare in parts department or nieghbor for years}====for making our truck purchase the best experience ,that we have had since my husbands recent car accident ----they made it possible to find a truck quick and easy ----thanks again to all the happy employees at Bozard .. oh love those cookies Rebecca. More

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