John Gladwill at Porsche of Plano

John Gladwill

John  Gladwill

John Gladwill


Porsche Master Tech
Porsche of Plano

Porsche of Plano

5924 West Plano Pkwy
Plano, Texas 75093

(214) 576-1911

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Keporter
5/21/2013 12:28:13 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  GladwillJohn Gladwill
Mark LaurenziMark Laurenzi
Tim ShafferTim Shaffer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

I purchased my first Porsche, and most recently my fourth Porsche, from Mark Laurenzi. Since I do not live in the area, Mark made certain they had the vehicle with the options and color combination I was looking for before setting a meeting time to view and test drive the car because I contacted him after nine that morning and I only had a small window of time available to view the car and to get me a fair value for my trade.
Every Porsche I have owned has been serviced at this dealership exclusively. The service department is very professional and do their very best to get me in and out so I can be back on the road for my 5 1/2 hour trip home. Tim Shaffer and John Gladwill are second to none.

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Ryanschall
11/15/2012 9:39:48 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeromy BouletJeromy Boulet
Nicole ClarkeNicole Clarke
John  GladwillJohn Gladwill
David LoderDavid Loder
Mike MarshMike Marsh
Tim ShafferTim Shaffer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

Personal attention to service (and sales) is top notch. As with most businesses, it's the people that make a difference, and boardwalk has the best talent. I'm lucky to be able to have Jeremy B and John G help me, and happy I get to call them friends.

During the customer appreciation night it was great seeing John G and meeting his wife, as well as boardwalk's leadership of Mike and Brian. It's easy to see the family spirit of everyone who works at Boardwalk.

In addition the driving and social events boardwalk hosts are a blast. Extremely well organized, fun, and a chance to both enjoy the 'toys' and meet great people.

Thanks for everyone's help!

ryan

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Response From: Porsche of Plano
Added: 11/16/2012 12:15:41 AM

Ryan, we sincerely appreciate your business and recommendation here on DealerRater. Please let Jeromy, Nicole, John, Jeff and Tim know anytime we can be of further service to you. Have a great weekend and we look forward to seeing you at our next Boardwalk Porsche event.

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Sally2012
9/27/2012 11:39:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  GladwillJohn Gladwill
David LoderDavid Loder
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

I recently participated in the Maverick Region PCA DE at Motorsport Ranch that was sponsored by Boardwalk Porsche. David Loder was there as a representative of Boardwalk and he was available to all of the drivers in many ways. He made sure we all had our tire pressures checked if needed, understood the schedule, knew that John and his staff were there to address any questions or concerns and even better, he made sure that all of the people out there were introduced to each other and did a great job making a small Boardwalk Community at the track. I've done DE's before, but having the reassurance of Boardwalk and particularly David and John at the track made it not only more educational, but more fun as well! I've always enjoyed purchasing cars from Boardwalk but this is one more example of how Boardwalk utilizes their best employees to make Porsche ownership a lifestyle and not simply an automobile. Thanks for another GREAT event!

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Response From: Porsche of Plano
Added: 9/28/2012 10:16:10 AM

Sally, thank you for sharing your Boardwalk Porsche experience at MotorSport Ranch. Please let David Loder and John Gladwill know anytime we can be of further service to you. We sincerely appreciate your business and we are happy that you have enjoyed these special Porsche ownership experiences.

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scmink
9/26/2012 10:02:42 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff BlackshearCliff Blackshear
Jeromy BouletJeromy Boulet
John  GladwillJohn Gladwill
Larry IrbyLarry Irby
David LoderDavid Loder
Mike MarshMike Marsh
Tim ShafferTim Shaffer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

I have been a faithful Boardwalk customer since moving to Frisco, Texas 8 years ago. As a 28 year Porsche Club of America member, I recognize the value that a great dealership brings to Porsche owners. Boardwalk is exemplary in their support of our Maverick Region and members from sales, to service, to participation at our events. I have 4 Porsches, and Boardwalk helps me keep them all in top shape. David Loder is an awesome ambassador for Boardwalk at our events, both in the planning to make sure Boardwalk was front and center for our participants and the coordination of activities and personnel at the event -highlighting Boardwalk's support and availability to us beyond the sponsorship. From the service area, John Gladwill is an endless patient source of information and advice for our members to optimize their Porsche performance, and demonstrates that he can walk the walk by his driving ability. For me, since two of my Porsches spend a lot of time at the PCA Driver Education events, I rely heavily on John's expertise. And being the series Chair, we appreciate Boardwalk's support. Cliff Blackshear offers a helping hand and wisdom from his years of experience in the care and feeding to keep Porsche's running young for our members. In the service area, Jeromy Boulet and Tim Shaffer are like family friends, always recognizing every customer as they drive into the service bay with professionalism and kindness. Larry Irby and his team in parts are very knowledgeable and their area in the dealership is always spotless. The customer service from Boardwalk begins with leadership, and while they have always been good, since Mike Marsh came on board, I have experienced an elevation in the enthusiasm and pride at Boardwalk.

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Response From: Porsche of Plano
Added: 9/26/2012 10:40:01 AM

We sincerely appreciate you and your long term business over the past 8 years. Thank you for investing your time to share your Boardwalk Porsche experience this morning. Please let Cliff, Jeromy, John, Larry, David, Mike and Tim know anytime we can be of further service to you. We are here to serve you at the very highest level possible. Have a great week from your friends at Boardwalk Porsche.

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  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

i have bought several cars from Boardwalk Porsche, David Loder has been my sales man from the start and Mike Marsh has always treated me with the up most respect. The Service department has continually exceeded my expectations working with Tim, Isaac, Aaron,Robert and Jeromy has always been a great experience. The best part is working with Larry and Thomas back in parts they have always continued to give me the best possible deals on parts. Honestly the best person is John Gladwell, his exceptional knowledge of Porsche mechanics has helped me upgrade my cars with the most cost effective way to achieve the upmost performance. The events that Boardwalk Porsche puts on at the track are just mind blowing. The DE events are head over heels fun and having the best mechanics John and Alex on site to handle any needs you may have as a Porsche owner is something unheard of. I really can’t believe that out of all my years of buying cars that I could have found a dealership that devotes its own time to Porsche lovers like me as much as Boardwalk Porsche. The Service is unbelievable even the others who indirectly help you like the lady Nicole and other sales people like Adrian, Mark and Owen. Heck even the receptionist Reanna is more helpful than most dealerships. This really is a well-run group and it almost has a family feel to it. I have bought a total of five cars here and will continue to do business here.

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Response From: Porsche of Plano
Added: 9/21/2012 10:49:41 AM

We sincerely appreciate your business and thank you for giving us the opportunity to serve you over the years. Please let anyone on our team know whenever we can be of further service to you. Thank you for sharing your Boardwalk Porsche experience here on DealerRater. Have a great weekend.

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Walterburkett
6/4/2012 5:48:39 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff BlackshearCliff Blackshear
Jeromy BouletJeromy Boulet
Nicole ClarkeNicole Clarke
Owen FordOwen Ford
John  GladwillJohn Gladwill
Larry IrbyLarry Irby
David LoderDavid Loder
Robert MillsapRobert Millsap
Tim ShafferTim Shaffer
Aaron WoodsAaron Woods
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

Boardwalk Porsche is a great place to purchase a new or pre-owned Porsche as well as have it serviced. I trust the staff explicitly and am always made to feel like it's my home away from home.

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Response From: Porsche of Plano
Added: 6/4/2012 5:56:26 PM

Walter, thank you for sharing your Boardwalk Porsche sales and service experience here on DealerRater this evening. Please let us know anytime we can be of further service to you. We appreciate you and have a great week.

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Silentrun
4/30/2012 7:30:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Suzanne  AndriesSuzanne Andries
Cliff BlackshearCliff Blackshear
Jeromy BouletJeromy Boulet
Nicole ClarkeNicole Clarke
Owen FordOwen Ford
John  GladwillJohn Gladwill
Larry IrbyLarry Irby
David LoderDavid Loder
Mike MarshMike Marsh
Katie MolinarKatie Molinar
Roger ReynoldsRoger Reynolds
Tim ShafferTim Shaffer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

People of Boardwalk Porsche are incredibly friendly. I find going to their dealership my "happy place." The expertise and professionalism is exactly what I expect from a high-end dealer.

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Response From: Porsche of Plano
Added: 5/1/2012 10:47:01 AM

Thank you for sharing your Boardwalk Porsche experience with our team. We take great pride is providing the best Porsche experience and community possible, and we are thrilled to make Boardwalk Porsche your "happy place." We appreciate you and please let us know anytime we can be of further service to you.

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lewstevens
3/14/2012 1:37:39 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  GladwillJohn Gladwill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Porsche of Plano:

John Gladwell is simply the best Porsche tech in the DFW metroplex. The service department has been helpful and prompt in ordering and installing specialty parts.

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Response From: Porsche of Plano
Added: 3/14/2012 2:19:14 PM

Thank you for sharing your Boardwalk Porsche experience here on DealerRater. Please let John Gladwill or any of our team members know when we can be of further service to you. We appreciate your business.

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iedmonds
3/6/2012 4:37:21 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  GladwillJohn Gladwill
Larry IrbyLarry Irby
Chris WilliamsonChris Williamson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

I had a great experience buying my Porsche from Boardwalk. They are a team of Porschephiles - especially Chris Williamson, John Gladwill and Larry Irby who are all incredibly knowledgeable to say the least. I would highly recommend this dealership to anyone.

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Response From: Porsche of Plano
Added: 3/8/2012 7:17:27 PM

Thank you for your recommendation and review here on DealerRater. Please let Chris Williamson, John Gladwill or Larry Irby know anytime we can be of further service to you at Boardwalk Porsche. We appreciate you very much.

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dmhodges
2/13/2012 6:14:55 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  GladwillJohn Gladwill
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

John Gladwell is the main reasons I deal with Broadwalk, he does great work. The parts and service reps are also great to work with. I'll be back soon and recommend your shop to anyone needed service.

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Response From: Porsche of Plano
Added: 2/13/2012 6:19:33 PM

Thank you for sharing your Boardwalk Porsche service experience here on DealerRater this evening. Please let John Gladwill know anytime we can be of further service to you. We appreciate your business.

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