John "Jay" Morelli | Page 2

AVOID AT ALL COSTS Good first impression - no follow through Too bad I cant give a zero... I walked in the door pre approved with no debt and a credit score above 800. The exact car I wanted was on the lot. Too bad I cant give a zero... I walked in the door pre approved with no debt and a credit score above 800. The exact car I wanted was on the lot. Asked for numbers and was told no issue. Took 3 emails from me to get them and then they refused to deal at all on price - They wanted $22,225 OTD, I asked for 21,500 OTD was told no and no counter. I then offered $22,000 and nothing. So I decided to move on. Shame really... also was handed around to no less than 5 different people - bottom line is you are a number not a customer. More

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Buying Best experience, great people to work with. Would recommend all we worked with. Dealership is wonderful. Drove 500 miles expecting to wait, but vehic Best experience, great people to work with. Would recommend all we worked with. Dealership is wonderful. Drove 500 miles expecting to wait, but vehicle, salesmen, and finance were all ready for us. Thank you More

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Buying a new suv Just bought a new SUV from Ricart Ford I was there looking at two or three different models had to replace my old car do the fact of being in an accid Just bought a new SUV from Ricart Ford I was there looking at two or three different models had to replace my old car do the fact of being in an accident all the sales member I'll act as one so if I came over one day it was okay that the next day that that salesmen wasn't there because they all work together we test drove in two or three vehicles before we could find the right vehicle that would serve my purposes do the fact I was dealing with the idea that my other car was totaled they weren't totally with me to where I did not have to deal with my insurance company or anything they took everything to take care of the payoff of my total car and dealing with the loan cap it was just like going in and buying you a car with no other hassle everyone there has a very good personality they all work real nice with you and if you are buying a new car and you are financing it I highly recommend that you buy the loan cap and another thing when they take you back to give you a inside and out treatment for your paint and your interior that gentleman there is selling you something that works very well I bought my car did not get to drive a 20 minutes and was in a total downpour but after it stop raining I had no water spots you basically could not tell I'd ever been in a storm very good product and knowing that it's backed up if you spill anything on your interior any of that stuff well worth the extra money and listening to that gentleman what he is selling you is a great product More

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Great customer service The best customer service with no pressure buying. Our sales guy Jay was terrific and everyone we came in contact with were so focused on customer se The best customer service with no pressure buying. Our sales guy Jay was terrific and everyone we came in contact with were so focused on customer service. I’ve purchased a lot of cars/trucks and this was the best experience More

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Great service Jay and Melissa were great, they were very helpful and knowledgeable. Anytime I’m in search of a new vehicle I will make sure to come to them, and I w Jay and Melissa were great, they were very helpful and knowledgeable. Anytime I’m in search of a new vehicle I will make sure to come to them, and I will also send them anyone in search of a new vehicleZ More

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Outstanding Customer Service All the staff we had the pleasure of working with was very professional, friendly, and straight forward. I highly recommend the car shopping experienc All the staff we had the pleasure of working with was very professional, friendly, and straight forward. I highly recommend the car shopping experience at Ricart! More

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Great Experience overall Very professional all the way...worked quickly to get us out the door and on our way...especially helpful with our 12 year old son in tow Very professional all the way...worked quickly to get us out the door and on our way...especially helpful with our 12 year old son in tow More

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Jay Morelli went above and beyond to get me the deal I wante I gave Jay my demands and let him know that I would walk if he couldn't meet them. I now have the truck I wanted and everybody's happy I gave Jay my demands and let him know that I would walk if he couldn't meet them. I now have the truck I wanted and everybody's happy More

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New car purchase My wife and I both leased a car from Ricart in the last 6 months Jay & Melissa were great.However on both occasions the donuts were gone.Jay is a My wife and I both leased a car from Ricart in the last 6 months Jay & Melissa were great.However on both occasions the donuts were gone.Jay is an asset to your dealership More

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2017 Ford Explorer I was very pleased with the exceptional service I received from Jay Morelli and Melissa Figgins! Jay was very patient in helping me find a vehicle th I was very pleased with the exceptional service I received from Jay Morelli and Melissa Figgins! Jay was very patient in helping me find a vehicle that best fit my needs and was very knowledgeable about all of the different options. What made me feel most comfortable was the great personality that Jay and Melissa both have, made me feel like I was with my own family! Thanks again for all your help and I will be sure to see you on my next purchase! It was also a pleasant surprise to get a card from each of them thanking me and for the follow up to make sure I am still happy with my purchase! Keep up the great work!! More

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