John has been in the automotive industry for 37 years. His knowledge and his experience at Lexus has been nothing less than amazing. John believes in showing his customers the ultimate experience by taking them step by step through the car buying process. His honest and friendly personality captivates his customers and makes them feel like a friend, rather than just a customer.
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Write a Review87 Reviews of John MacEachern
June 12, 2023
Excellent customer service from John, Becky, and Nathan! They were truly a blessing! Would purchase again! They were truly a blessing! Would purchase again! More
Other Employees Tagged: Becky Stenson , Nathan Kilsdonk
May 16, 2023
Our salesperson, John, was extremely personal. We talked about what we were looking for and he told us of a vehicle just in on trade in. Long story short, we bought it. John's professionalism and We talked about what we were looking for and he told us of a vehicle just in on trade in. Long story short, we bought it. John's professionalism and personal touch were outstanding! More
May 08, 2023
Needed a car quickly. Found several options. Worked with John Mac at Lexus of Wayzata. Sale went very well with a hiccup easily resolved. Finance with Becky went very wel Found several options. Worked with John Mac at Lexus of Wayzata. Sale went very well with a hiccup easily resolved. Finance with Becky went very well also. Need a new car? See John Mac and Becky at Lexus of Wayzata. More
Other Employees Tagged: Becky Stenson
April 25, 2023
As I walked in to Lexus of Wayzata I was welcomed by a receptionist that was friendly and very inviting. She even remembered my name the next day as well as the salesman that I was working with. The facil receptionist that was friendly and very inviting. She even remembered my name the next day as well as the salesman that I was working with. The facility was clean and had a very relaxing waiting area with many accomodations. But to top it all off John MacEachern in sales was all out amazing. He listened to want I wanted. He was welcoming, pleasant and very professional. I recommend everyone go speak with John Mac. I would just like to say thanks again to all of Lexus of Wayzata making my experience the best. More
March 06, 2023
I purchased a used Lexus from Lexus of Wayzata, the sales experience was wonderful. I purchased the car "As Is" but the dealer had done mechanical inspections. Unfortunately, and very unusually, the tranm experience was wonderful. I purchased the car "As Is" but the dealer had done mechanical inspections. Unfortunately, and very unusually, the tranmission went out and the car only had 49K miles on it. The repair would have been very expensive and the dealer so very kindly agreed to a generous cost sharing arrangment where they paid the major portion of the repair and I paid part of it. They legally could have just walked away, as the car was sold "As Is". The character of a business as well as people, is truly shown not when things are going well, but when things go wrong. This was the most impressive and ethical act I have seen from any business I have ever experiences in my life. They have made a customer for life. All I can say is that I can't recommend Lexus of Wayzata enough, any business as ethnical and stand up as this deserves your business. If you want to deal with a trustworthy, honest and ethical business, look no further than Lexus of Wayzata ! More
March 02, 2023
excellent customer service, was communicative and took care of me like family as always no one better. care of me like family as always no one better. More
Other Employees Tagged: Becky Stenson , Michael Peters, Maddy Mitka
August 31, 2022
Our sales man John MacEachern was great to work with in purchasing our used GX460. He allowed the time needed for my wife and I both take turns driving the different vehicles available, and give us additio purchasing our used GX460. He allowed the time needed for my wife and I both take turns driving the different vehicles available, and give us additional information on the different vehicles we were interested in. More
March 28, 2022
John “Mac” my sales representative. Friendly, informative, all information stated black and white (no bartering). Did test drive, handshake, purchased vehicle. Next George V - finance/w Friendly, informative, all information stated black and white (no bartering). Did test drive, handshake, purchased vehicle. Next George V - finance/warranty department. Full knowledgeable explanation of additional warranties. Wrote check. Turned over to Nathan where I received a total educated tutorial in the use of all the electronics of my car. Drove away knowing I will be checking the Lexus Manual for information regarding some of the “buttons “ in the future. Also know I can contact Nathan. The actual buying of a car takes time, Lexus of Wayzata performed. More
Other Employees Tagged: George V. , Nathan