John MacEachern | Page 7

Fantastic experience! It was quick and easy. They didn't string me along and allowed me to make my own decision while offering educated answers and opinions. John "Mac" is It was quick and easy. They didn't string me along and allowed me to make my own decision while offering educated answers and opinions. John "Mac" is the man! More

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Amazing FIRST CAR Buying Experience I test drove CPOs before I sat in the 2019 RX 350 and fell in love with it. John helped me out through the whole buying process. He was extremely pati I test drove CPOs before I sat in the 2019 RX 350 and fell in love with it. John helped me out through the whole buying process. He was extremely patient and understanding. I was there with my wide and her friend and John Mac was always ready to hear us out. He talked politely and saw my side as a new car buyer. He came down to take a picture with me before I was on my way and that just goes to show that he cared. I did make him walk a lot around the car lot but John Mac did not complain and always came back smiling. Scott was the Finance guy I worked with and he explained everything to me. His experience at Lexus and having handled several customers came in handy. Jean was kind enough to walk me through the entire technology pack. I left this place with a smile and I hope I have the same experience every time I come back to this store. More

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Good Service The sales and administrative personnel were very courteous an d kind and were able to tailor te deal according to our requirements.They explained ever The sales and administrative personnel were very courteous an d kind and were able to tailor te deal according to our requirements.They explained everything quite clearly. More

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Great Purchasing Experience John Mac is knowledgable, personable, and has a great sense of humor. Unlike a typical car salesman, John conducted himself with professionalism and m John Mac is knowledgable, personable, and has a great sense of humor. Unlike a typical car salesman, John conducted himself with professionalism and made the stressful process of buying a car very pleasant. On future purchases, I'll certainly consider calling him first. Jim Guettler did a wonderful job providing details about the financing process and working with me to develop a mutually beneficial financing program. More

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Great dealership. Awesome staff. When looking for a used vehicle they were as knowledgeable as I have ever found. Very up front and paid attention to all of the smal Awesome staff. When looking for a used vehicle they were as knowledgeable as I have ever found. Very up front and paid attention to all of the small details. Will never shop any where else! More

by harley10 Verified Customer Verified Customer

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Low stress vehicle purchase I was very satisfied with the courtesy and transparency of the purchase process when buying a used truck at Wayzata Lexus. John Mac was an excellent r I was very satisfied with the courtesy and transparency of the purchase process when buying a used truck at Wayzata Lexus. John Mac was an excellent representative of the dealership. I did have some issues with the truck shortly after the purchase and the dealership stepped up and took care of the problem even though I had to take the truck to a Ford dealership in my town. More

by MIKEKATHYFORMO Verified Customer Verified Customer

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Exceptional follow through! The service and customer care at Lexus were exceptional. John Mac was great to deal with and kept looking until he found the perfect Match. I felt The service and customer care at Lexus were exceptional. John Mac was great to deal with and kept looking until he found the perfect Match. I felt like an important long time customer even though this is a first time purchase for me from your dealership. More

by KBOYD3 Verified Customer Verified Customer

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Awesome Service! Super easy process from beginning to end. Wonderful sales and finance associates to work with. I would highly recommend buying your next car from Le Super easy process from beginning to end. Wonderful sales and finance associates to work with. I would highly recommend buying your next car from Lexus of Wayzata! More

by CINDI.M.SMITH Verified Customer Verified Customer

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Wonderful buying experience It was my first time buying a Lexus and John Mac, Scott Houghland and Jean Judge were absolutely phenomenal to work with. They answered their phones It was my first time buying a Lexus and John Mac, Scott Houghland and Jean Judge were absolutely phenomenal to work with. They answered their phones or got back to me every time I had a question throughout the buying process. John was great at working with me on the price I wanted to be at with this purchase and Jean knew the technology so well and explained it in a practical way. Scott was able to get the paperwork done in a quick and efficient manner. Wonderful buying experience! More

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Wayzata Service All departments were truly focused on the delivery of my Lexus. From John M. picking me up at the airport to tech support to financing, all worked in All departments were truly focused on the delivery of my Lexus. From John M. picking me up at the airport to tech support to financing, all worked in concert to ensure my satisfaction. More

by RONSAGEHORN Verified Customer Verified Customer

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