John Quillin | Page 18

Bad customer service. Dropped off van on Sunday, night drop for Monday appointment. No call at all until I called back to him on Tuesday morning. All I've heard the techni Dropped off van on Sunday, night drop for Monday appointment. No call at all until I called back to him on Tuesday morning. All I've heard the technician is working on it since yesterday. With my understanding, the service rep must call to the customer PRIOR TO fix anything. I don't think Honda technician isn't entry level so to fix a door harness over 24 hours. Because he tried to cover his bad service, he made all Honda systems plus technicians are looking bad. I'm customer with Waldorf Honda since 2016. I know how hard they works. Moreover, this appointment was followed up appointment from initial appointment. After I got the first service in January, they did something wrong for my left door. It stopped working. I do not wish to experience with this service representative. More

by HAPPYJMA Verified Customer Verified Customer

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Honda of Waldorf is always very helpful. I love interacting with everyone. If you need a new car or your Honda maintenance Honda is the best place to go for great service. I love interacting with everyone. If you need a new car or your Honda maintenance Honda is the best place to go for great service. More

by ZODIE MEDLEY Verified Customer Verified Customer

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They were quick, professional and let me know futuristic work needed on my car. My representative was great. work needed on my car. My representative was great. More

by DELORES_JACKSON2214 Verified Customer Verified Customer

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Dealership was Very clean and service was quick and kept apprised of the services included in my maintenance plan that was needed at that time apprised of the services included in my maintenance plan that was needed at that time More

by Alisonfallica Verified Customer Verified Customer

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The total of service was to expensive but my sale representative, John provided good service. representative, John provided good service. More

by t.mines Verified Customer Verified Customer

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Love taking my car here they are always nice and the waiting area is always clean. waiting area is always clean. More

by Juanita21 Verified Customer Verified Customer

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I’m rating this Honda a 4 star. I like that you can make an appointment even if it’s just for an oil change. When I called they were very nice, I just wish they had told me what I n I like that you can make an appointment even if it’s just for an oil change. When I called they were very nice, I just wish they had told me what I needed to do once I got there. I had to go inside and ask, which for someone who is a full time student and works full time is a waste of precious time. I’m always busy and on the go. However, John Quillin did make up for that, he was extremely nice when he greeted me in the garage. He’s the one who did my oil change, inspected my car and let me know what my car needed done. He was very fast and I was in and out within an hour. I’d definitely go back again, now that I know what to expect. More

by ceciflores88 Verified Customer Verified Customer

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I didn't have to wait long, John was very pleasant and had my car brought inside to me. I was very pleased. had my car brought inside to me. I was very pleased. More

by C.OSEY55223 Verified Customer Verified Customer

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I went in for an issue about the noise in my car and the worker’s didn’t dismiss it and helped me solve the issue. worker’s didn’t dismiss it and helped me solve the issue. More

by EMBRUTUS1 Verified Customer Verified Customer

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Good timely professional service Good timely clean service Good prices professional service Good timely professional hospitality service Good prices professional service Good timely professional hospitality More

by DJHAZEL Verified Customer Verified Customer

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