John Silva | Page 3

Left me stranded without a vehicle when I traded one I owned in and they gave me a sportage and took it back cause “ bank didn’t approve” but yet I had the new car for a complete week. They sold my trade owned in and they gave me a sportage and took it back cause “ bank didn’t approve” but yet I had the new car for a complete week. They sold my trade in for 300$ after putting it down as a 1200 trade in and basically left me with nothing but a 300$ check and I have 4 babies . Horrible absolutely wouldn’t with this situation on anyone. Not even an apology was givin to me. Everyone turned a blind eye !!! More

by nicolegotit77 Verified Customer Verified Customer

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Very helpful. Didn't feel pressured. Would return to again if I needed another vehical. Didn't feel pressured. Would return to again if I needed another vehical. More

by Berjen Verified Customer Verified Customer

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John & the team were amazing! Very grateful for their hard work and dedication. Thank you. Very grateful for their hard work and dedication. Thank you. More

by Robbie Verified Customer Verified Customer

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This dealership is amazing. They go above and beyond for their customers. John Silva #1 They go above and beyond for their customers. John Silva #1 More

by EMJOLI80 Verified Customer Verified Customer

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Excellent experience. Staff very knowledgeable, polite and friendly. So far very happy with my Jeep Rubicon. Staff very knowledgeable, polite and friendly. So far very happy with my Jeep Rubicon. More

by steve.lachapelle Verified Customer Verified Customer

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John, Henry and Bryce are the greatest meet and went above to make my car experience a pleasure I will refer Empire to all my family and friends. Thank you so much. above to make my car experience a pleasure I will refer Empire to all my family and friends. Thank you so much. More

by rose.richie Verified Customer Verified Customer

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The salespeople are very professional. Everyone kept me up to date with the purchase pf my vehicle. Everyone kept me up to date with the purchase pf my vehicle. More

by Lionheart61966 Verified Customer Verified Customer

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bought a 2019 f150 limited 3 weeks ago and still don't have it. Problem with mileage because truck came from Canada. EMPIRE has had this truck since april per carfax. That should have been verified before have it. Problem with mileage because truck came from Canada. EMPIRE has had this truck since april per carfax. That should have been verified before that truck was offered for sale. EMPIRE has been in business long enough where this should never have happened. I will buy again only if I have the same sale person {John Silva} very very helpfull and great personality. Enjoyed doing business with him. More

by mikedefeo Verified Customer Verified Customer

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They suffer from the same problem every other dealer has, NO INVENTORY!!!! You can't order a Maverick until late July and there are none on the dealer lots. I don't know how vehicle manufacturers can make it NO INVENTORY!!!! You can't order a Maverick until late July and there are none on the dealer lots. I don't know how vehicle manufacturers can make it with such a low volume of products being produced. This will be a great time for new companies to come in and carve out their share of the market. If I was a stockholder in a major car company I'd demand a management change if they didn't see this coming! More

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They were very responsive and they were able to get our up fit done in record tome up fit done in record tome More

by Lowe Energy Design Inc Verified Customer Verified Customer

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