John Williams

Where do I begin? Overcharged, dealership pockets all rebates, incentives then double dips by working them into your next loan. I have numerous complaints escalated. GM Financial trying to get them to co rebates, incentives then double dips by working them into your next loan. I have numerous complaints escalated. GM Financial trying to get them to correct paperwork on overchsrge... Jake Sweeney refusing, says see ya in court to all. Word to wise...IRS. More

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Lies, dirty tactics, and sleezy management team They told me about 1 truck and had me drive down from Columbus. Once i got there, the truck magically cost more than they said. But there was anothe They told me about 1 truck and had me drive down from Columbus. Once i got there, the truck magically cost more than they said. But there was another one that fit my budget. I think thats the definition of bait and switch. During the paperwork phase of this, they said to me there would be no payment penalties and there were.... on the back of the contract no one looks at is where it was written. There was also a fee to have a loan through this specific bank. On the paperwork it says amount financed. Thats not the actual amount financed, you have to look further down the page to see the amount with all the fees added. When I called a few months later to get a better idea of what actually happened, i was told the guy who worked my deal was fired for doing stuff like this. They said i would be getting a call to make it right. James Dalton called at 1030am. He heard my story and said he could help. He said Jake Sweeney values their reputation and they would make it right with me. He said he would call me by noon. They would buy back my truck and upgrade me to a better truck. By 1pm, i still had not heard from him. So at 115pm i called James. He said he was finishing a deal but would call me back shortly. Another hour goes by. I called back again. He said he would get back to me by the end of the day with a deal. At 630pm he called and said it would have to be monday. At 3pm monday i followed up again. Now he sent me a string of nasty text messages stating its not his problem I didnt read the contact. I then sent an email to Greg Sweeney, Josh Sweeney, and Jim Ackerman. None of them could even spare a few seconds for a response or a phone call. i get they are in business to make money. I see they dont really care about their customers either. The problem I have is their tactics are dirty. They really make that xxxxxxx car dealer perception come to life. I find it odd that some of the positive reviews are showing posted 1 week ago, and the response from owner shows 5 months ago..... looks very fishy to me! Especially considering the dishonest tactics they use They did pay my $195 loan fee back... but nothing on pre payment penalty or an offer to buy back my truck like they originally promised. They have also banned me from their facebook page. I put my interactions in under the review jake sweeney section and they blocked me. Sounds like they dont actually want real feedback. Just the fake reviews they post themselves. Promised a phone call from the management team to resolve my issues on 9/6. BIG SURPRISE!!! No call back!!! More

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Great Dealership/Salesman Jake Sweeney Chevrolet provides outstanding customer service! Tim Bowman is the best salesman I’ve ever encountered, and I’ve been purchasing cars fo Jake Sweeney Chevrolet provides outstanding customer service! Tim Bowman is the best salesman I’ve ever encountered, and I’ve been purchasing cars for over 40 years. He is very personable (feel like I’ve always known him), and he really worked overtime to get me to the price point I needed to make this beautiful Equinox affordable. My mother is 85 years old, and looking for a slightly used car. I will be taking her to see Tim at Jake Sweeney, because my own experience with this dealership was absolutely excellent!!!! More

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Short amount of time to find a car They know allot about the rebates with the cars and they make sure you get them. They also inform you about vehicle protection insurances won't cover They know allot about the rebates with the cars and they make sure you get them. They also inform you about vehicle protection insurances won't cover without it costing an arm and a leg. More

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Best Truck Buying Experience Darren Aden understood what I wanted and the budget I was working with. He took very good care of me. He is also one of the nicest people you will eve Darren Aden understood what I wanted and the budget I was working with. He took very good care of me. He is also one of the nicest people you will ever meet. He made this buying of my truck fast and easy. Thank you More

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Friendly and easy I expected to have to really haggle to get the price I wanted on a new Cruze but Darryl and the team listened and really worked with me. It was a litt I expected to have to really haggle to get the price I wanted on a new Cruze but Darryl and the team listened and really worked with me. It was a little busy for a Saturday but someone was always available for questions and to check how I was doing. More

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Great experience at Jake Sweeney Chevrolet. Best crew in auto sales. Everyone was quick to assist and accommodate. This car buying experience was fun, fast, and easy. at Jake Sweeney Chevrolet. Best crew in auto sales. Everyone was quick to assist and accommodate. This car buying experience was fun, fast, and easy. I highly recommend. More

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Long process, but I believe the deal was good. Working with Gary was great. I never felt that he was slippery or hiding anything from me. He worked with me to find a vehicle in my budget. I would r Working with Gary was great. I never felt that he was slippery or hiding anything from me. He worked with me to find a vehicle in my budget. I would recommend working with him when you go in. Area for growth - Financing. Actually getting in the door to talk with someone is a lengthy process. Could have been my anxiousness that made it feel like I waited forever though. I believe the wait was around 45 min. Once in the door though, the rep was knowledgable and provided great service. I originally started at McCluskey and am glad I finished here. More

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Customized Experience This was my third car purchased at Jake Sweeney in the past few years. As expected, they did not disappoint. I was looking for a particular car, a C This was my third car purchased at Jake Sweeney in the past few years. As expected, they did not disappoint. I was looking for a particular car, a Camaro, and wanted a certain color, certain features, something special. They had exactly what I needed and made the process very smooth. Great work by their salesperson, Jerrell Jordan !! More

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Buying a car within my budget I reviewed online the Chevy Spark prices with the various dealerships in Cincinnati and NKY and Jake Sweeney had more cars to choose from with lower p I reviewed online the Chevy Spark prices with the various dealerships in Cincinnati and NKY and Jake Sweeney had more cars to choose from with lower prices. Tyreese helped me pick out my car and worked to get me a great deal. Thank you Tyreese and Jake Sweeney for having variety and pricing that worked for me. More

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