Johnny Ingram | Page 5

Everyone was very kind and considerate with my needs and concerns. I pray the LORD will bless you all and your establishment in return to your dedication and honesty to His people. concerns. I pray the LORD will bless you all and your establishment in return to your dedication and honesty to His people. More

by elndit Verified Customer Verified Customer

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Roger and Kyle went way out to assist me with my purchase. Enjoyable experience and this is my third purchase there. Also Jamie in Customer Relations is fantastic. I am a happy old guy. purchase. Enjoyable experience and this is my third purchase there. Also Jamie in Customer Relations is fantastic. I am a happy old guy. More

by MRNICK6767 Verified Customer Verified Customer

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I was a very emotional client and they were very patient with me and treated me with respect. with me and treated me with respect. More

by mlenderking Verified Customer Verified Customer

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Sales rep smooth talker…then when sale handed over to Sales GM , no longer had interest in future contact it seemed. The promise certain items and dates to receive items kept getting pushed back. Sales Sales GM , no longer had interest in future contact it seemed. The promise certain items and dates to receive items kept getting pushed back. Sales GM said we will take care of you…and we felt taken advantage of. Again , several items we were to receive on the 2020 Santa Fe became an issue. Finally received 2nd key fob almost a month later after calling back several times to both the sales rep and the manager. Sales rep only returned two calls and ignored text/emails sent. At least sales GM called back but kept promising to follow up, which was slow. Felt like the sale was done and oh well on the promises. (Owners manual and driver side door card) The card and paint is damaged and neither sales person acted shocked. It was found that the car had a prior attempted break in and the door panel and inside latch area were not repaired. NO mention of break in attempt was said by sales personnel. Both sales personnel, when asked about the 10yr/100k warranty left (car had 37k), stated it was good. Then both acted surprised when we found out the truth. The finance mgr later told us that NO it was no longer honored. We would have to re-purchase a warranty to cover the remaining time/mileage. Also, the dealership markups we’re in stone according to the finance mgr. He stated that the sales manager would probably NOT budge on the price. He asked, he said, and it was a non negotiable list. I should of walked away from the deal that was offered looking back. That’s no me. I just thought you should know what took place and that I can’t in good faith recommend any of your dealerships. Respectfully, Don Andrukat More

by mawzy28 Verified Customer Verified Customer

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They are on point with the customers. Well done for Kia I will keep coming to them Well done for Kia I will keep coming to them More

by roamn232 Verified Customer Verified Customer

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My experience with this dealership was the worst I ever experienced. I have been buying car from this location for about 20 years, never again. Salesman and sales manager are typical fast talking price cha experienced. I have been buying car from this location for about 20 years, never again. Salesman and sales manager are typical fast talking price changing people. The financing person Scott talked me into a warranty without going over the real price. I did stupidly sign for it without fully understanding it. When I finally got them to correct it, my interest rate went up almost 3%. Stay away from Jenkins! More

by JHDCCOP Verified Customer Verified Customer

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I bought my daughter her first car. she just turned 16 and she was so excited. They Darien made our experience short and sweet and was super helpful!!! everybody there was great!! Could she just turned 16 and she was so excited. They Darien made our experience short and sweet and was super helpful!!! everybody there was great!! Could not ask for anything better THANK YOU KIA!! More

by christinastiglitz Verified Customer Verified Customer

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A lot of Soul-searching should be done with car salesman. I truly know how and why car salesman get their less than Humane reputation. When you find out that the funds you thought you had, were not there, ma I truly know how and why car salesman get their less than Humane reputation. When you find out that the funds you thought you had, were not there, making a huge mistake like this, in itself is super life changing especially for a retired older woman on a fixed income. Going back to the dealership crying your eyes out that you cannot afford this car because you made a huge mistake.in your banking. I didn't have the funds to put down on the car. (this wasn't the first car I bought from this dealership either.) They could have had mercy on me and figured something out for me. I had to give them my last few dollars in my savings. I had to sign this over to them. It absolutely left me with nothing. I told the person this. He didn't care. It was a sale to him, I was nothing more or nothing less to him. Would he have done this to his own mother, grandmother? I would say yes! My car will probably be repossessed due to not enough funds to pay each month. .. More

by Dogmom4#2 Verified Customer Verified Customer

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Great customer service! Was very pleased that the whole process only took less than 4 hours! Was very pleased that the whole process only took less than 4 hours! More

by hayleym1004 Verified Customer Verified Customer

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Great service and I get a good deal thanks , , , , , , now my wife can give my car back now my wife can give my car back More

by CHAGOBOND Verified Customer Verified Customer

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