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Jon Novak
Jon Novak at Phillips Chrysler Jeep Dodge Ram
Refer Me

Jon Novak

BDC/Internet Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.8
52 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

Specialties & Trainings

Ram Expert

Commercial Sales Certified

4.8

52 Reviews

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52 Reviews of Jon Novak

January 09, 2024

Dealership Rating
Employee Rating

Avoid at all costs. Service after the sale is the worst. Phillips is a joke More

by Mgeorge479
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Cherry, Henry Cherry

Helpful
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Jan 12, 2024

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

December 06, 2023

Dealership Rating
Employee Rating

Great service as always. They get me in and done without appointments as well as with appointments More

by JIMGOGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Brian Baker, Don Wulff

Helpful 1
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Dec 06, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

October 18, 2023

Dealership Rating
Employee Rating

This dealership is amazing. Best deals, employees, management in town. I will always recommended Phillips Chrysler Jeep Dodge Ram to all my friends and family! More

by adriangarvin1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker, JD Davis, Marcus Mister, Kevin Roberts, Sonny Wallace, Staci Ann Mills, David Hoff, Thomas Bivins, Jessica Stevenson

Helpful
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Oct 18, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

August 17, 2023

Dealership Rating
Employee Rating

INCREDABLE! ! We LOVE this dealership. They are courteous, friendly, knowledgeable, honest, and trustworthy. They are absolutely the top dog in their field! More

by GEORGEOLK9MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Marcus Mister, Kevin Roberts, David Hoff , Ken

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Aug 18, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, George, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

August 03, 2023

Dealership Rating
Employee Rating

We have always purchased Ford trucks but we really appreciated the way Phillips has treated us so we are on our second RAM truck from them. More

by joe@
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Aug 05, 2023

Phillips Chrysler Jeep Dodge Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 01, 2023

Dealership Rating
Employee Rating

Great service Seem to care about the person and the problems that they may have. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JD Davis, Sonny Wallace, Staci Ann Mills

Helpful
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Aug 02, 2023

Phillips Chrysler Jeep Dodge Ram responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 15, 2023

Dealership Rating
Employee Rating

This is the best dealership I have encountered. I even bought from out of state because they know what it takes to make it a personable and painless purchase. More

by SHERBEAR.SRS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, David Hoff

Helpful
Report | Print
Jul 16, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

July 12, 2023

Dealership Rating
Employee Rating

Jon Novak in Sales and Jim Garvin in Service helped me substantially. Both were outstanding. I travel 32 miles each way to work with this dealership, rather than work with a more local Dodge/Ram dealershi More

by WARDDDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Garvin

Helpful
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Jul 12, 2023

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

June 30, 2023

Dealership Rating
Employee Rating

Recalls and Regular Service Done. Both of our trucks picked up, serviced and dropped back off without a worry while on vacation. Thank you for always taking care of us! More

by Lancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry

Helpful
Report | Print
Jul 03, 2023

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

June 29, 2023

Dealership Rating
Employee Rating

Service tech was great and took for ever to get the re call part timely More

by JRANKINCONST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 30, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

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