Jon Whitney | Page 2

Service was excellent, and car was super clean, when I got it back. The time in and out was very quick, looking forward to see you guys in the New Years got it back. The time in and out was very quick, looking forward to see you guys in the New Years More

by ulysses9 Verified Customer Verified Customer

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I had scheduled an appointment for a recall on my Subaru. They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take 3-4 hours. No problem. Three hours later I gave them a call to get a status. "Sorry your service rep is not available and probably on lunch." Again no problem I will wait. So I call an hour later "Sorry your service rep is not available". So I asked if anyone can provide any updates. "Sorry only your service rep can provide a status." This is hour four and the time I should be picking up my car. Two hours later after two additional calls with the same response my car is now ready for pickup, So my car was there a total of 6 hours and not a soul called me to inform me it would be delayed or that it was ready for pickup. Based on what I wrote above you can come up with your own conclusion. More

by Less Track Verified Customer Verified Customer

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Appreciate the transparency and advice. Repair done on time. Car drives much better. Thanks — why a 25 word minimum? There’s not much more to say time. Car drives much better. Thanks — why a 25 word minimum? There’s not much more to say More

by TOMJAHNES Verified Customer Verified Customer

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Elba Navarro is the best service advisor i have ever met .extremely charming, very professional , knows the A to Z of all Subaru Autos . I was deeply impressed how she interacted with all customers , yo .extremely charming, very professional , knows the A to Z of all Subaru Autos . I was deeply impressed how she interacted with all customers , yours truly included . She is an asset to this dealership and the service department . she became forever my Subaru advisor More

by Luis Verified Customer Verified Customer

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Everyone was incredibly helpful and efficient. They were able to get me in last minute and listened to what was wrong with the car. While it was a laundry list of things that were quick to repair most of it able to get me in last minute and listened to what was wrong with the car. While it was a laundry list of things that were quick to repair most of it. I have a mysterious rattle and have had it inspected/repaired twice and it still exists. More

by beth.beals Verified Customer Verified Customer

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The best dealer in Florida. Every time i take my Subaru in for service the attention is amazing. Alba in the service department make sure everythis is perfect. My car is always ready in less than 2 hours a in for service the attention is amazing. Alba in the service department make sure everythis is perfect. My car is always ready in less than 2 hours and they washed it. I love this ervice, More

by luzangelaji Verified Customer Verified Customer

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Excellent service. Had 24,000 mile service. Joe was great!!!! Very professional and goes above and beyond. Very comfortable waiting area. I Love my Subaru Ascent and Joe takes care of her great!!!! great!!!! Very professional and goes above and beyond. Very comfortable waiting area. I Love my Subaru Ascent and Joe takes care of her great!!!! More

by kirk238 Verified Customer Verified Customer

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Amazing service as always! Always a pleasure to service my vehicle, knowing that the best is being done for for my Hog. Lol. Best dealership on all counts. my vehicle, knowing that the best is being done for for my Hog. Lol. Best dealership on all counts. More

by itakoning Verified Customer Verified Customer

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The automated message systems don't work when you need real communication from service manager. There was very little communication between the service manager and I during the three weeks it took to serv real communication from service manager. There was very little communication between the service manager and I during the three weeks it took to service my vehicle. I left many voice messages and texts that went unanswered. More

by dna305 Verified Customer Verified Customer

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GREAT SERVICE ELBA the service rep was very efficient and provided on time delivery of the required service. I would recommend dealing with her any time they need service and provided on time delivery of the required service. I would recommend dealing with her any time they need service More

by SKULLY2 Verified Customer Verified Customer

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