Wayne Gross

Michael Sabol did not understand what I was talking about other than tune up at todays visit other than tune up at todays visit More

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Service Director Wayne Gross gave $200 cost of repair. When car picked up, bill was double! Insisted that $200 quote be honored. Very reluctantly he changed bill to $200, then stated “I don’t want you to When car picked up, bill was double! Insisted that $200 quote be honored. Very reluctantly he changed bill to $200, then stated “I don’t want you to come back here again”. Who does this for asking that the price quoted be honored? Asked to talk to the owner(s) who never even returned my call…guess this level of customer disrespect and disregard trickles down from the top at Lexus of Cherry Hill now. Unacceptable! Avoid this place, they prey on you, lots of other dealers vying for your business… More

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They did routine maintenance on time and got rid of the scratches on the back Lexus emblem scratches on the back Lexus emblem More

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Great service; attentive, responsive and professional. The complimentary car wash at conclusion of service is great. Jonathan was an excellent service advisor The complimentary car wash at conclusion of service is great. Jonathan was an excellent service advisor More

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Great staff and service, highly recommend. Overall very satisfied during this visit, and my go to Lexus dealer of choice. Overall very satisfied during this visit, and my go to Lexus dealer of choice. More

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This dealership gets me in and takes care of my needs easily and professionally. My service person knows my car and makes excellent decisions on repairs and upkeep. easily and professionally. My service person knows my car and makes excellent decisions on repairs and upkeep. More

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Service is always done quickly, professionally and pleasantly. When my schedule changed on the day of service, they managed to get my service done earlier in the day to accommodate my time change wh pleasantly. When my schedule changed on the day of service, they managed to get my service done earlier in the day to accommodate my time change which was greatly appreciated. More

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Jamie made a quick and easy the whole service. I was very happy with the results and everything was done as asked I was very happy with the results and everything was done as asked More

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This dealership has always been accommodating with regard to my appointment needs and loaner car request to my appointment needs and loaner car request More

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The service provided was top notch and timely. I recommend this dealership for service and we also have a Lexus LX250 that was leased at this dealership. We are very happy with both service and ca I recommend this dealership for service and we also have a Lexus LX250 that was leased at this dealership. We are very happy with both service and car purchases. More

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