Jonny Dariano | Page 31

Excellent service I had some recalls on my ford focus I called them and rhey got me right in they had to keep my car for the weekend to replace the clutch but that was I had some recalls on my ford focus I called them and rhey got me right in they had to keep my car for the weekend to replace the clutch but that was ok now my car is awesome it's like a brand new car the people are very nice and helpful I would recommend them every time any needs work done on their car More

by memalove5683 Verified Customer Verified Customer

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Ranger and Escape In in a good time Everyone is friendly and very helpful. We appreciate everyone's help. When we ask for appointment we get in and out In a nice time period. We enjoy Everyone is friendly and very helpful. We appreciate everyone's help. When we ask for appointment we get in and out In a nice time period. We enjoy doing business with metro Ford. More

by DUKE2658 Verified Customer Verified Customer

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Friendly and accommodating! Everyone is helpful and so customer service oriented. They never say no to me asking for same day service! And they get you in and out in no time at Everyone is helpful and so customer service oriented. They never say no to me asking for same day service! And they get you in and out in no time at all! More

by SZYD15 Verified Customer Verified Customer

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It was my first service with the new car. Quick and easy. See above. The EcoSport only has about 5,500 miles on it so it need anything other than an oil change and tire rotation (as expected). To your questio See above. The EcoSport only has about 5,500 miles on it so it need anything other than an oil change and tire rotation (as expected). To your question below, I don't actually remember the service technician that I worked with. Having said that he was very nice and responsive. More

by BGALLAGHER888 Verified Customer Verified Customer

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Quick and perfect Metro Ford is an honest, caring dealership. Good people! They are always polite and I love that they have coffee and water. They truly believe that Metro Ford is an honest, caring dealership. Good people! They are always polite and I love that they have coffee and water. They truly believe that their customers are important. More

by ORMO2000 Verified Customer Verified Customer

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1st new truck oil change I recently had my 1st truck oil change and overall lookup of my new 2018 f-150. I walked into service around 11am as I had made an appointment a few d I recently had my 1st truck oil change and overall lookup of my new 2018 f-150. I walked into service around 11am as I had made an appointment a few days earlier, was greeted with a smile and taken in almost immediately after the paper work was completed. Overall, I think I was there around 1/2 an hour for the service. Quick and painless as my 1st oil change was on the house. For all those reading, I have nothing but compliments for the service department as they are very professional and always act in you the customers best interest. I had recently purchased a new cell phone and was having trouble pairing it up to the truck so I could have hands free talking while driving, and my service tech came out and showed me how to finalize this small venture which for me is a big thing being not so tech saavy Old dinosaur my kids call me.If you are interested in buying a vehicle, look at metru ford. Easy to deal with and no pressure and so far great serice. More

by WHATARUSH1258 Verified Customer Verified Customer

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Nicole cares about her customers! I came in for a simple oil change and left with my engine light on. I called right back and was told they couldn't help me because they closed in a I came in for a simple oil change and left with my engine light on. I called right back and was told they couldn't help me because they closed in a half hour. When I opened my hud my engine cover had oil all over it and my battery cover was off. Last year we purchased a new truck and expedition from Metro and now they couldn't help me with a truck with 17,000 miles on it???? I told them I was leaving for a work trip the next morning and they told me to go to another dealer and have them look at it. I ended up being late for work and missing a conference call because of this. This was all a result of my oil cap not being put on after my oil change. I ended up having to call Nicole who went above and beyond to get me a loaner car and get my truck looked at. She really cars about her customers even after they leave the show room. If it wasn't for her fantastic service I would not return to Metro Ford for service work. The service department could learn a lot from her. Thank again Nicole for caring about your customers!!!!! More

by CCOSO Verified Customer Verified Customer

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75000 check Many issues w my old truck .all fixed .loaner as parts ordered .top notch service center .God communication .good place to wait while there . 3 of my Many issues w my old truck .all fixed .loaner as parts ordered .top notch service center .God communication .good place to wait while there . 3 of my cars service there . More

by snyce1 Verified Customer Verified Customer

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always on point...exceptional I have been a loyal customer and previously employed with Metro Ford. I have found their standards and practices are costumer centric and have always I have been a loyal customer and previously employed with Metro Ford. I have found their standards and practices are costumer centric and have always, in my opinion given the customer the benefit of the doubt in any dispute. They have a high standard of credibility compared to other dealerships I have hade dealings with. B.C. More

by WAAC51 Verified Customer Verified Customer

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Awesome! I was very pleased with overall service. Would recommend this dealership. I was very nervous about purchasing a new car but the sales rep and manag I was very pleased with overall service. Would recommend this dealership. I was very nervous about purchasing a new car but the sales rep and manager made me very at ease answered all my question. Thank you. More

by Satisfied customer Verified Customer Verified Customer

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