62 Reviews
Write a Review62 Reviews of Jose Medina
January 14, 2024
Our experience at Danbury Kia was a spectacular display of incompetence and shady business practices, particularly exemplified by their finance/business manager. The entire car buying experience was a cri of incompetence and shady business practices, particularly exemplified by their finance/business manager. The entire car buying experience was a cringe-worthy affair, leaving me questioning the dealership's integrity at every turn and nothing short of a disaster. The entire ordeal was marked by incompetence, excessive wait times, and the shameless use of every stereotypical car dealership sales tactic in the book. We spoke with the sales rep (Jose) on a specific model that just came in. Everything down to the price and fees were agreed upon over the phone and we left a deposit to come see and purchase the car the next day given it was a 2 hour drive from NYC. Jose was great, over communicated and understood where we were coming from with our 8 month old baby. However, when we arrived, we were forced to wait close to two hours for our scheduled appointment to finalize the transaction. It's baffling that a supposedly professional dealership can be so disrespectful of customers' time. Once we finally got to the business side of things with the finance/business Manager (Jeff Campaniolo), it became painfully clear that honesty and transparency were not in Danbury Kia's vocabulary. Jeff took center stage in turning an already dreadful experience into a masterclass in unscrupulous behavior. His demeanor was reminiscent of a used car salesman from a sketchy movie plot, more concerned with trickery than genuine customer satisfaction. He quickly ran through the paperwork without allowing us to review the documents. When we started to read through any document, Jeff would become brash, impatient and wanted us to leave his office to review the dozens of paperwork and come back in an hour or so with any questions. I don’t want to drag this on so long story short, it was clear we fell for all the stereotypical car dealership tactics from the moment we stepped on the lot. From coercive upselling to burying fees in the fine print, this individual embodied the worst stereotypes associated with car dealerships. It's disheartening to see a business resort to such underhanded methods rather than providing a straightforward and ethical car buying experience, turning what should have been a celebratory occasion into a frustrating and disappointing nightmare. More
Other Employees Tagged: Jeffrey Campaniolo
July 27, 2023
I absolutely loved my experience with Danbury Kia. The staff was great with answering all my questions and helping me out. Thank you too my sales rep Jose. Elsa. The staff was great with answering all my questions and helping me out. Thank you too my sales rep Jose. Elsa. More
Other Employees Tagged: Jeffrey Campaniolo
July 02, 2023
Jose was a terrific salesperson, helped find us the right car even for ones on the lot currenlty or not yet. He knew everything we asked (or quickly looked up anything he was not fully confident in.) Really car even for ones on the lot currenlty or not yet. He knew everything we asked (or quickly looked up anything he was not fully confident in.) Really just the ideal car purchase experience overall here at this Kia dealer in Dabury. One nit about the dealership - two employees smoked right outside the front/main door. (It was not Jose, I do not know these guys' names). It is disguting to have to walk through that on the way inside a building. It's 2023, get your cigarettes away from pedestrians and customers. More
Other Employees Tagged: Kevin Davis
May 27, 2023
Clean. All personnel are friendly and helpful. Nice selection of vehicles on site. Reasonable and level headed negotiations. Straight shooters. All personnel are friendly and helpful. Nice selection of vehicles on site. Reasonable and level headed negotiations. Straight shooters. More
May 11, 2023
Excellent, fast and great! !!! Jose was my sales person, he made things so easy! Answered all my questions and more !!! Jose was my sales person, he made things so easy! Answered all my questions and more More
Other Employees Tagged: Jeffrey Campaniolo
May 10, 2023
The staff is excellent there. They were very patient and accommodating during the whole buying process They were very patient and accommodating during the whole buying process More
Other Employees Tagged: Jeffrey Campaniolo
April 18, 2023
Everything and everyone was great! Paperwork was seamless, the car was clean and ready to go. Paperwork was seamless, the car was clean and ready to go. More
Other Employees Tagged: Jeffrey Campaniolo