Jose Rivera
Jose Rivera at BMW of Gainesville
Refer Me

Jose Rivera | Page 2

Service Advisor

BMW of Gainesville

2853 N Main St
Gainesville, FL 32609

Contact Me
4.8
33 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

33 Reviews

Write a Review

33 Reviews of Jose Rivera

October 25, 2023

Dealership Rating
Employee Rating

My service provider was very helpful and worked Hard to make sure my needs were Met. Excellent experience More

by randall.mitchell22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

BMW of Gainesville responded

Thank you so much for the glowing review! We're thrilled to hear that your service advisor was attentive and dedicated to meeting your needs. Providing excellent experiences is what we strive for, and we're delighted we could deliver that for you. If you ever require further assistance, please don't hesitate to get in touch. Have a fantastic day!

October 02, 2023

Dealership Rating
Employee Rating

I was on a trip to visit our boys at UF. We had a bad tire issue on the way. everyone that helped me was fantastic. They brought my car in to service changed the tire and had it back to u More

by Frankconnectev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The lady that greeted me. So nice and friendly

Oct 03, 2023

BMW of Gainesville responded

Thank you for sharing your experience with us! We are delighted to hear that our team was able to assist you promptly and efficiently. Please don't hesitate to reach out if you need anything else or have further feedback. Safe travels!

August 27, 2023

Dealership Rating
Employee Rating

I had an excellent experience at this car dealership. The agent, Charles Beyer, I worked with was incredibly helpful and patient throughout the entire process. They took the time to understand my needs a More

by admin_ra
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Charles Beyer, Emma Stuart , John Dukes

Aug 28, 2023

BMW of Gainesville responded

Thank you so much for sharing your wonderful experience with us! We're delighted Charles and our team provided exceptional service during your car-buying journey. Your feedback is greatly appreciated, and it's fantastic to know that their attentiveness and patience left a positive impression on you. We're glad you found the process smooth and enjoyable. Congratulations on finding the perfect vehicle, and thank you for recommending our dealership to others. We look forward to any future opportunities to assist you further. Enjoy your new car!

August 25, 2023

Dealership Rating
Employee Rating

The dealership was so amazing and helpful, and they also finished everything in a timely manner. More

by danivaccari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

BMW of Gainesville responded

Thank you for your kind words! We're thrilled you had a wonderful and helpful experience at our dealership. Our team takes pride in delivering timely service. If you ever need assistance, don't hesitate to reach out! Thank you for choosing BMW of Gainesville!

August 23, 2023

Dealership Rating
Employee Rating

Clean,polite,efficient. Would be nice if there were better snacks, something low in calories and fat More

by FREDCOYOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

BMW of Gainesville responded

Thank you for your feedback! We're glad you found our service clean, polite, and efficient. We appreciate your suggestion regarding snacks, and we'll consider offering healthier options with lower calories and fat. We're here to make your experience even better.

July 28, 2023

Dealership Rating
Employee Rating

I have dealt with BMW of Gainesville for at least 5 years. They always provide quality service. But best of all, they have never let me down and that is saying a lot More

by LadyLakeLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

BMW of Gainesville responded

We appreciate your long-standing loyalty and trust in BMW of Gainesville! Thank you for taking the time to share your positive experiences with us over the past five years. Your satisfaction drives us to improve and deliver the best service possible. We are here to assist you with anything you need. Thank you for being a valued customer, and we look forward to continuing to serve you for many years to come!

Jul 29, 2023

LadyLakeLady responded

I will keep being your customer and urge all who are in the market for a good automobile buying experience, to keep BMW of Gainesville in mind.

July 22, 2023

Dealership Rating
Employee Rating

Fast, accommodating, and very easy to deal with. And they give a good car wash too! More

by TRACYGIORDANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

BMW of Gainesville responded

Thank you for your kind words! We are delighted you had a positive experience with us. Our team is committed to providing fast and accommodating service while ensuring a hassle-free process for our valued customers. We are also pleased you appreciated our car wash service, as we believe in going the extra mile to make your visit exceptional. We truly value your feedback. If there's anything else we can do to enhance your future experiences with us, please don't hesitate to let us know. Thank you for choosing BMW of Gainesville!

July 10, 2023

Dealership Rating
Employee Rating

Customer service with the advisors are top notch. The waiting area is always stocked with refreshments and snacks. Area is kept clean More

by robert.piccione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JD Busby, Andy Camacho

Jul 10, 2023

BMW of Gainesville responded

Thank you for your positive feedback! We're glad you had a top-notch experience with our customer service advisors. We strive to provide excellent service and create a comfortable environment for our valued customers. It's great to know that our waiting area is well-stocked with refreshments and snacks and that we maintain a clean and inviting space for you to relax. We appreciate your kind words and look forward to serving you again.

June 29, 2023

Dealership Rating
Employee Rating

It felt so much more comfortable and warmer with more smiling faces than in the past. I appreciate the personal attention. More

by PICO4LOVE
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: The greeter during my visit, she was great 👍.

Jun 30, 2023

BMW of Gainesville responded

Thank you for your positive feedback! We're glad you had a comfortable and pleasant experience during your visit. We're happy to know that our team made you feel valued. If there's anything else we can do to enhance your experience in the future, please don't hesitate to reach out. We look forward to serving you again!

June 13, 2023

Dealership Rating
Employee Rating

Waiting area is comfortable. Service usually performed in a timely manner. Jose is friendly, efficient and professional. More

by Frittsrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

BMW of Gainesville responded

Thank you for your positive feedback! We're glad you find our waiting area comfortable and have had a positive experience with our service department. We appreciate your kind words about Jose as well. We strive to ensure that our customers have a pleasant and timely service experience, and your feedback encourages us to continue delivering exceptional service. We look forward to serving you again. Thank you for choosing BMW of Gainesville for your automotive needs!

Dealership Inventory (95 Vehicles)

used 2023 Kia K5 car, priced at $20,831
2023 Kia K5
used
Glacial White Pearl exterior
Automatic
Front-wheel Drive
used 2023 Audi Q5 car, priced at $34,698
2023 Audi Q5
used
District Green Metallic exterior
Automatic
All-wheel Drive
used 2022 Chrysler Pacifica car, priced at $20,695
2022 Chrysler Pacifica
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
used 2021 Lexus RX 350 car, priced at $34,880
2021 Lexus RX 350
used
Black exterior
Automatic
Front-wheel Drive
used 2020 Lincoln Corsair car, priced at $26,959
2020 Lincoln Corsair
used
White exterior
Automatic
Front-wheel Drive
used 2021 BMW 330 car, priced at $27,866
2021 BMW 330
used
Blue Ridge Mountain Metallic exterior
Automatic
Rear-wheel Drive