Jose Rivera | Page 3

BMW of Gainesville responded

Thank you for your positive feedback! We're glad you had a comfortable and pleasant experience during your visit. We're happy to know that our team made you feel valued. If there's anything else we can do to enhance your experience in the future, please don't hesitate to reach out. We look forward to serving you again!

BMW of Gainesville responded

Thank you for your positive feedback! We're glad you find our waiting area comfortable and have had a positive experience with our service department. We appreciate your kind words about Jose as well. We strive to ensure that our customers have a pleasant and timely service experience, and your feedback encourages us to continue delivering exceptional service. We look forward to serving you again. Thank you for choosing BMW of Gainesville for your automotive needs!

BMW of Gainesville responded

Thank you for your positive feedback! We're delighted our team was efficient and made every effort to get you in and out quickly. Thank you for choosing us, and if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!

BMW of Gainesville responded

Thank you for your fantastic review of our BMW service department! We are delighted to hear that your experience with us exceeded your expectations. We're thrilled that our Service Advisor, Jose, provided prompt and clear communication, ensuring that you knew what to expect throughout the process. We're glad that the waiting experience was comfortable for you, with a quiet space to work, and we appreciate your positive feedback. It's great to know that the diagnostic was completed in a reasonable time frame and that Jose clearly explained the work done and the next steps. We strive to provide top-notch service, and we're glad to hear that you would be happy if you lived in Gainesville and chose our dealership for servicing your X3. Thank you for your kind words and support. Please don't hesitate to reach out if you ever require any future service. We would be more than happy to assist you.

BMW of Gainesville responded

Thank you for the positive feedback! We're glad our staff is great and goes out of their way to assist you. Your satisfaction is important to us, and we look forward to serving you again soon!

BMW of Gainesville responded

Thank you so much for your glowing feedback about BMW of Gainesville! We're honored to be considered the best car dealership you have ever been to. It's truly humbling to know that you drive 12 hours just to bring your car to us. Your loyalty means the world to us, and we're committed to continuing to provide you with exceptional service. If there's ever anything we can do to enhance your experience further, please don't hesitate to let us know. Thank you for choosing BMW of Gainesville, and we look forward to serving you for many more miles to come!

BMW of Gainesville responded

Thank you for sharing your positive experience with us! We are happy our Service Advisor, Jose, provided good service and communication. We appreciate your business and look forward to serving you again soon!

BMW of Gainesville responded

Thank you for taking the time to write a review about your recent service experience with us. We are thrilled to hear that our service representative provided excellent communication and attention to detail while assisting you. We are also happy to hear that our added conveniences, such as providing UBER transportation and a loaner car, were useful to you during your service visit. We strive to make the service process as seamless and stress-free as possible for our clients, and it is great to know that we were able to achieve that goal. Thank you again for your review, and we look forward to serving you in the future.

BMW of Gainesville responded

Thank you for the 5-star review! We’re here to serve you anytime.