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Jose Valdes
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474 Reviews
474 Reviews
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474 Reviews of Jose Valdes
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May 12, 2024
Best dealership around clean friendly knowledgeable all knowing n problem solving o appointment did wait to long will tell others knowing n problem solving o appointment did wait to long will tell others More
by GALVAL11521
Other Employees Tagged: Charles Hunter, Tiffany Fletcher, Katie March, Sonny Copenhaver, Mark Buell, Casey Hawersa, Kristen Weaver, Mike Allen
May 11, 2024
Jose was a great advisor to work with. Needed vehicle for at least 1 day to complete assignments. Called an uber to take me home. When vehicle was ready called an uber again to pick me up. Needed vehicle for at least 1 day to complete assignments. Called an uber to take me home. When vehicle was ready called an uber again to pick me up. Knew all the costs ahead of time so no surprises. When paying told me about the credit card Chrysler had to offer and some of its benefits. So signed up for it. Saved me some $ on c/c charges by doing this. Have been going there since 2013 and will continue to use their service department. Way to go!!! More
by pbjoho1
Other Employees Tagged: Yadiel Valdes
May 11, 2024
Took my vehicle in quickly. Was there for oil change, tire rotation, and check all other items. Was there for oil change, tire rotation, and check all other items. More
by BERRY4113
Other Employees Tagged: Rob Storz, Ryan Wachtler
May 04, 2024
Jose is the BEST he explains everything to you except for me he has to do it twice cause I wasn’t listen but anyway he is very sweet and he knows what he is doing. Kudos to my man bump up his pay he de for me he has to do it twice cause I wasn’t listen but anyway he is very sweet and he knows what he is doing. Kudos to my man bump up his pay he deserves it, oooh by the way if he wasn’t there I would gone back to the dump I bought it from in Mount Dora. So keep him please! More
by SANTABABY1965
May 04, 2024
Dropped truck off at 8:00 am for repair of transfer case seal leaking as scheduled. I was informed that the repair would probably take four hours to complete. Received courtesy ride home - driver very nice seal leaking as scheduled. I was informed that the repair would probably take four hours to complete. Received courtesy ride home - driver very nice. I called service center at 3:55 pm to check on status. Was put on hold for 25 minutes - hung up - called back - told receptionist not to put me on hold and to see what status on my vehicle was. Spoke with Jose whom informed me they were working on the truck. I asked him if I was going to have my vehicle back today. He would have to call me back. 30 minutes later received call from Jose and he informed me that the truck repair was completed and it was ready for pick-up. I declined courtesy ride and had a neighbor take me to the service shop. Cabin filter replacement identified on 4-22-24 was completed at this time also. I understand repairs can have unavoidable time delays, but I feel status update could have been provided during the day since the repair was taking longer than anticipated. More
by borgys1984
May 04, 2024
Truck was scheduled for oil change at 7:30 am. 7:40 checked in. 8:58 received walk around from tech with issues. I sent message to Jose at 9:32 to check status and fix plan with no response from J 7:40 checked in. 8:58 received walk around from tech with issues. I sent message to Jose at 9:32 to check status and fix plan with no response from Jose. Walked over to service and saw truck in return line. Found Jose, truck was done - replacement of cabin filter had to be scheduled with fix of transfer case seal since they already had the truck for 2-1/2 hours for a scheduled oil change. Also was charged $38.00 for a new oil plug since the screw head was stripped. Mind you, this is a new truck that has had two oil changes, both completed by this shop. Truck was scheduled for repair of transfer case seal Wednesday 4-24-24 - See next rating. More
by borgys1984
May 04, 2024
Was an excellent experience per usual. Easy, fast and no hassle free. I wish the would fix the soda fountain finally. Easy, fast and no hassle free. I wish the would fix the soda fountain finally. More
by lequantum
Other Employees Tagged: Carlos Mendoza, Blaine Yager, Ryan Swoll , Matt
May 03, 2024
Regular Service was performed promptly and professionally. Katie is my choice for a service writer and has been for some years. She kept me updated on the progress of my service and let me kno professionally. Katie is my choice for a service writer and has been for some years. She kept me updated on the progress of my service and let me know that I needed new filters, which I approved. More
by TONYLAWRENCE313
Other Employees Tagged: Katie March
May 03, 2024
I like going there because of Jose in the service department he is very nice and professional. He listen to you and explains everything to you, as for me he tells ma at least twice cuz I don’t listen department he is very nice and professional. He listen to you and explains everything to you, as for me he tells ma at least twice cuz I don’t listen but whatever. But Jose is awesome give the man a raise. More
by SANTABABY1965
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