Joseph D'Alfonso | Page 3

My husband and I had the best experience at Sudbury BMW. Henry Ding sent above and beyond for us. Actually everyone we come in contact with was great at this dealership. Henry did not pressure us, he was ve Henry Ding sent above and beyond for us. Actually everyone we come in contact with was great at this dealership. Henry did not pressure us, he was very informative and knowledgeable. Very patient and kind answering our many questions. The genius that helped us was patient and very knowledgeable. Answering our questions. Great experience and would definitely recommend Sudbury BMW for a new car! More

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The entire team at Herb Chambers BMW made my experience yet again one in which I really felt like a valued customer. Chris as the sales manager helped to structure a deal for me given a very unique sit yet again one in which I really felt like a valued customer. Chris as the sales manager helped to structure a deal for me given a very unique situation. He understood my needs and concerns and worked to get us both to a “happy place.” Then Joe the Business Manager got involved and he was absolutely wonderful. He was not pushy, he was very honest about the products and services they could offer. He looked at different extended warranty companies and helped me to get a set of products that I wanted and that didn’t break the bank. He was an all around team player. Ray was my salesman through the process. He helped me to setup delivery of the car. He had it all prepared and spotless. All the accessories I was promised were in the vehicle for us and the delivery was detailed and very informative. Thank you to the entire team including Stephanie who fielded tons of my calls over this process and got me to the correct person. In person she always has a smile on her face. More

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We went to BMW of Sudbury because one of our friends had a positive experience here. We are glad we did. Other dealers were not as enthusiastic/knowledgeable about their products as this dealership. They he a positive experience here. We are glad we did. Other dealers were not as enthusiastic/knowledgeable about their products as this dealership. They helped us design and order our first BMW. More

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The customer service at Herb Chambers is top notch! I won’t shop anywhere else! I won’t shop anywhere else! More

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Fantastic experience working with Wilson. He went above and beyond making sure all of our needs were met. Highly recommend Wilson and the whole team at Herb Chambers Sudbury. He went above and beyond making sure all of our needs were met. Highly recommend Wilson and the whole team at Herb Chambers Sudbury. More

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Second purchase, excellent experience. I greatly appreciate everything Sales Consultant Tiago Ruda and General Sales Manager Michael Walsh have done. P.S. I also appreciate Finance Manag I greatly appreciate everything Sales Consultant Tiago Ruda and General Sales Manager Michael Walsh have done. P.S. I also appreciate Finance Manager Joseph D'Alfonso for this purchase; Finance Manager Rami Aboutayoun for prior purchase in March. More

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Jack is very knowledgeable and passionate about the vehicles… Showed me pics of his BMW and used his experience to talk with me, show me the features, and ultimately help me decide between the two vehi vehicles… Showed me pics of his BMW and used his experience to talk with me, show me the features, and ultimately help me decide between the two vehicles I was interested in. Had a smooth transaction… None of the guys/gals there were pushy. The finance guys, managers, and BMW Genius were also all great. Go in there with realistic expectations knowing that they’re a business, and they’ll make sure to give you a good deal that’s fair for both sides, and also take care of you after the sale. Coffee bar could be updated ;) More

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In our 50 years of purchasing cars, this was the best experience ever!!! From salesman, Henry Ding, to the management at BMW of Sudbury each person was polite, efficient and understanding. The dealershi experience ever!!! From salesman, Henry Ding, to the management at BMW of Sudbury each person was polite, efficient and understanding. The dealership is as outstanding as the car. I will NEVER go anywhere else and always recommend Henry and his colleagues to everyone. More

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My purchase experience at BMW Sudbury was excellent. While it took a long eleven months from order to delivery of an i4 m50, my CA Vince kept me in the loop every step of the way. BMW Sudbury also wen While it took a long eleven months from order to delivery of an i4 m50, my CA Vince kept me in the loop every step of the way. BMW Sudbury also went above and beyond to provide me a better rates and a lower quote for a full PPF, ceramic coat and window tint. Lastly they worked with me to customize my PPF with XPEL stealth to get the exact custom look I wanted. More

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Ray Hovsepian and a Sales manger named Chris are an asset to your dealership !!!! Both deserve Promotions ! asset to your dealership !!!! Both deserve Promotions ! More

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