Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera | Page 3

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.8
233 Reviews
4.8

233 Reviews

Write a Review

233 Reviews of Joseph Loera

March 30, 2023

Dealership Rating
Employee Rating

Pleasant atmosphere. I like the complimentary gourmet coffee and snacks. Most importantly, Joe Loera is great to work with, friendly, professional, communicative, and e More

by LuvMyQX70
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this positive review! We are so glad that Joe and the team took great care of you and made your experience with us top-notch. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 28, 2023

Dealership Rating
Employee Rating

Joseph Lara was very genuine and knowledgeable. He also kept me informed on the status of my vehicle and even had my car ready before expected. More

by Sarahleota0413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Walter's Mercedes-Benz of Riverside responded

Sarah, Thank you for leaving Joseph this positive review! We are so glad that he was both kind and informative throughout your visit. It is our pleasure to serve you, and we hope to see you again the next time your Mercedes-Benz is ready for service! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 21, 2023

Dealership Rating
Employee Rating

Service here is always quick and easy. You can book your appt online or by calling in. Joseph Loera is my service guy and always keeps me updated. Great service! More

by smahmoud92
Recommend Dealer
Yes

Other Employees Tagged: Eddy Elsayed

Mar 22, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star rating! We are happy to hear that Joseph and the team could consistently provide you with a smooth and efficient experience while keeping you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 25, 2023

Dealership Rating
Employee Rating

Always Friendly Always helpful and always given you explanation of your service . Awesome waiting area More

by Kuri699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your 5-star rating! We are so glad that our team could consistently provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 24, 2023

Dealership Rating
Employee Rating

Try very hard to solve unique issues with Mercedes Benz vehicles off warranty and on warranty More

by johnsousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Feb 27, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this review. We are glad to hear that our team could provide you with great care. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 15, 2023

Dealership Rating
Employee Rating

I booked online and was given a same day appointment. Joseph Loera was my service person. He was prompt, informative and professional. This was my first time at Walter's of Riverside MB and it definitely More

by Uhbags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! Offering quality and efficient service is so important to us, and we are glad that Joseph provided you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 06, 2023

Dealership Rating
Employee Rating

Mr Joseph Loera was very helpful and helped me with a quick servicing. Very Professional. More

by nsshahdds10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Towns

Feb 07, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Joseph. We are so glad that he could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 21, 2023

Dealership Rating
Employee Rating

All staff were very professional specially Edwin, our sells specialist. I highly Recommend Mercedes-Benz More

by luzpadilla39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Usary, Justin Campbell

Jan 23, 2023

Walter's Mercedes-Benz of Riverside responded

Luz, Thank you so much for your positive review and recommendation! We are so glad that Edwin and the team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 19, 2023

Dealership Rating
Employee Rating

I am always treated with attention and friendliness from all staff! Service is so seamless! I am a loyal 15 year customer as a result! A++++ More

by Jennifer M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Jan 20, 2023

Walter's Mercedes-Benz of Riverside responded

Jennifer, Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we are delighted that our team could consistently provide you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 19, 2023

Dealership Rating
Employee Rating

1st visit, 1st Benz, great service, thanks Joe and service desk for last minute accommodation More

by Beattyb
Recommend Dealer
Yes
Jan 19, 2023

Beattyb responded

Great service people

Jan 20, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are so glad that Joe took great care of you and your Mercedes-Benz. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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