Joseph Walker | Page 4

Leasing a new Ford F-150 can be a pleasant experience I'm a previous Ford F-150 owner but was interested in upgrading to a newer model year. I had an idea of the equipment I wanted and reviewed inventory I'm a previous Ford F-150 owner but was interested in upgrading to a newer model year. I had an idea of the equipment I wanted and reviewed inventory on line at each of the Sam Pack Ford locations. I found the truck I liked at the Carrollton location and after a couple of phone calls with Mike Munden was able to pursue a 36 month lease instead of purchasing. I explained to Mike that I live about 90 miles from the dealership and didn't want to spend a lot of time there when I took delivery. I completed a credit app on line and requested the front windows be tinted and the bed sprayed. Mike made sure everything was completed and the truck was ready to go when I arrived. Even with the paperwork and thorough explanation of the truck's features and technology I was on the road in less than an hour. I also have high praise for Jeff Flaishans who explained the numerous truck features, Joseph Walker a definite expert on Ford's internet technology capabilities and Michael Pisarik who processed the Ford Credit paperwork. These guys are extremely knowledgeable and did an amazing job! Why would anyone want to go to another Ford delearship. More

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I RECOMMEND ALEX & JOSEPH TO EVERYONE!! This dealership was far beyond fantastic from the aesthetics to the people and so on. Everyone greets you with welcoming smiles and is more than willi This dealership was far beyond fantastic from the aesthetics to the people and so on. Everyone greets you with welcoming smiles and is more than willing to help guide you in the direction you’re looking for. My sales rep was Alex Valles and my aftermarket rep for Skylink and weathertech mats was Joseph Walker. Both guys were EXTRAORDINARILY professional and cut to the chase to save me hassle and headache. Alex was very informative and left me with a better understanding and education for not only MY purchase but for my future purchases dealing with vehicles and where to really invest my hard earned money. I was very appreciative of the way he treated me like a human being and not a dollar figure. I had been to several dealerships this day and no one compared to this guy. I know Alex will go very far in life and I hope his talent is recognized by Ford. Joseph is very impressively laced with technological knowledge in and out of the vehicles. It is my understanding that he is one of the few, if not the only rep who installs these Skylink systems on the vehicles here at Ford and still, even with a busy schedule, he keeps his word and works efficiently to make sure the customer not only understands what they’re purchasing, but that they’re happy with it and using the device to its fullest potential. Joseph also helped me with a couple questions I had with all the features in my vehicle and was overall a very fun guy to work with. His personality alone left me in a better mood for the day. I really hope Ford see’s the potential in Joseph as he is very driven and downright genius and overall MORE than helpful. Just knowing if I have any questions these gentlemen would be there to help me is a very confident feeling. Buying a vehicle is fun but it can be very scary at the same time and these guys handled business to get me where I needed to be without regretting one thing. I’m appreciative of my experience and will be recommending every one of my friends to go to this dealership. More

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Simply amazing I've already done a post but one more time. All the customers who go somewhere else arnt ganna get the best cause anyone who wants the best deal? Only I've already done a post but one more time. All the customers who go somewhere else arnt ganna get the best cause anyone who wants the best deal? Only here. I'm not kidding. More

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My best car buying experience ever Recently, I purchased a 2018, F150, XLT from Five Star Ford Carrollton. My sales person was LaCreshia Jones and she is new enough to Five Star For Recently, I purchased a 2018, F150, XLT from Five Star Ford Carrollton. My sales person was LaCreshia Jones and she is new enough to Five Star Ford Carrollton that she doesn't show up in the online Sales Staff lineup, or I would write my review under her name and picture. I have traded vehicles about every 4 years since 1988 and this purchase experience was the best ever, due to the team work between LaCreshia (5 Stars) and Sales Mgr Raj Patel. On three separate occasions, I visited the dealership to establish my trade-in value, select a new F150, and for a test drive and LaCreshia made sure all my questions were answered and that I was comfortable with all aspects of my new truck selection. I also applaud LaCreshia, Alexandra Benvenuto, & Joseph Walker for service after the sale, when I went back three days later to get Skylink installed and to get some technical questions answered. I will definitely recommend my friends and co-workers to LaCreshia, if they are in the market for a new vehicle. Walt K. More

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WONDERFUL SERVICE Very attentive service from the moment I walked in the door. The salesman, Jeff Flaishans was extremely knowledgeable and focused on locating the exa Very attentive service from the moment I walked in the door. The salesman, Jeff Flaishans was extremely knowledgeable and focused on locating the exact car with all the details I requested. I was also assisted by Jose, who made finalizing all the numbers & payment for my trade and lease a very easy task; which is not usual!! Joseph is a tech guru & explained all the amazing gadgets and software. Every person I met at Sam Pack's Ford was helpful and pleasant. Great experience in a short amount of time!! Thanks!! Susan More

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