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Josh Bruce

Overview Reviews (415) Inventory (88)

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Josh Bruce

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8

415 Reviews

Overview Reviews (415) Inventory (88)

Dealership Experience

6 yrs, 11 mos

4.8

415 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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415 Reviews of Josh Bruce

August 28, 2025

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Employee Rating

The dealer completed my inspection in a timely manner. They also washed my car .I was satisfied with the service They also washed my car .I was satisfied with the service More

by JOHNYOTZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis

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Aug 28, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

August 21, 2025

Dealership Rating

Employee Rating

Vehicle would not start so I had it towed to Ken Ganley Toyota. The service team diagnosed my vehicle and ordered parts same day to repair it. Fast efficient service while I waited. Toyota. The service team diagnosed my vehicle and ordered parts same day to repair it. Fast efficient service while I waited. More

by bobk9971

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis , Conner Forest

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Aug 21, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Aug 23, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2025

Dealership Rating

Employee Rating

We actually came to Ken Ganley because of Josh Bruce. He is a great guy and has always looked out for us with our previous car. He set us up with salesman, Iian McCl He is a great guy and has always looked out for us with our previous car. He set us up with salesman, Iian McCloud who was really understanding and helped us with our needs. He was very kind and took good care of us. I recommend that you keep both of these guys. They are the kind of people you want working for you!! More

by N3LGY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Iian McCloud

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Aug 13, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 08, 2025

Dealership Rating

Employee Rating

My issue was handled quickly and efficiently. Thank you for your assistance with solving my issue. Thank you for your assistance with solving my issue. More

by Bkcrzy1122

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 08, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 06, 2025

Dealership Rating

Employee Rating

Josh took care of my car and informed me of future recalls and there fix recalls and there fix More

by TYMORGAN77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 06, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

July 30, 2025

Dealership Rating

Employee Rating

They were excellent to work with and very accommodating. Wonderful customer service, will definitely be back. Wonderful customer service, will definitely be back. More

by BECCA.E.NAUGHTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Killmeyer

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Jul 31, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Aug 01, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 28, 2025

Dealership Rating

Employee Rating

Josh was very easy to work with in the service department. He is very professional, and seems to be really sincere about the clients' service needs. department. He is very professional, and seems to be really sincere about the clients' service needs. More

by CHIEF2166

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 28, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

July 20, 2025

Dealership Rating

Employee Rating

Everyone at Ken Ganley was friendly and knowledgeable. The waiting room was comfortable. I would definitely recommend your dealership to anyone. The waiting room was comfortable. I would definitely recommend your dealership to anyone. More

by dlcolbert2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis

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Jul 20, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

July 11, 2025

Dealership Rating

Employee Rating

This dealership did a great job at installing a new windshield washer pump. Unfortunately it took 6 weeks for the parts to come in. windshield washer pump. Unfortunately it took 6 weeks for the parts to come in. More

by Tbroney

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 12, 2025 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

July 04, 2025

Dealership Rating

Employee Rating

There have been several times that my vehicles were not resolved or ignored. I bought 3 brand new vehicles there in two years and will be looking for a new dealership because of this. resolved or ignored. I bought 3 brand new vehicles there in two years and will be looking for a new dealership because of this. More

by ARGIRAKIS.ANTHONY

Verified Customer

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lisa Onderko

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Jul 06, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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