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Lisa Onderko
Lisa Onderko at Ken Ganley Toyota Pittsburgh
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Lisa Onderko

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.4
264 Reviews
4.4

264 Reviews

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264 Reviews of Lisa Onderko

May 04, 2024

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Employee Rating

Lisa did an excellent job. Very professional and easy to work with. Would always try to work with her. More

by MOLLY40
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Recommend Dealer
Yes
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May 03, 2024

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Fast and excellent service and employees Highly recommend this dealership if interested in purchasing a toyota More

by Cunningk0501
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Yes
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May 04, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad Lisa and our team were able to help, and we hope to see you again!

April 29, 2024

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Ives always like the people at the dealership. Good friendly people willing to help you get a good deal More

by Molinaro.gabe
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Moore, Nick Marshall, John Mesko, Steve Sylvis, Josh Bruce

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Apr 30, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 28, 2024

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Employee Rating

Got oilchange never filled up washer fluid or rotated tires I wanted done said bays were full they couldn't do it More

by RYAN.RIEGER
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Recommend Dealer
No
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Apr 30, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for bringing this to our attention, Ryan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 30, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 12, 2024

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Employee Rating

Love this dealership. Your team is friendly and do excellent work. I would recommend your dealership to others. Matter of fact I already have done that! You didn't have w More

by CHARHUTCH7532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mesko, Steve Sylvis, Rodrigo Van Grieken

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Apr 12, 2024

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

April 11, 2024

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Employee Rating

I am very pleased with the service I received and future services pending.. Great job by Lisa exploring what service is. Pending. More

by ALARMMAN
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Workmanship
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Recommend Dealer
Yes
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Apr 12, 2024

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. Kisa and our team appreciate your business and hope to see you again soon!

April 10, 2024

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Service is great. The service video is a great idea. Lisa Onderko is fantastic! Fifteen More

by SAPP11
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Recommend Dealer
Yes
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Apr 11, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that Lisa had the opportunity to work with you and thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

April 08, 2024

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Had a message that stated all wheel drive disabled. 160 dollars later for a loose gas cap. What a shake down on both ends the manufacturer and dealer must be in on this scam. Never a dealership like More

by KEVIN101776
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Apr 08, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Apr 12, 2024

KEVIN101776 responded

Call me. You have my phone number.

April 03, 2024

Dealership Rating
Employee Rating

Fast, clean, good spot for waiting, polite and helpful staff. Couldn’t ask anything else. More

by DIEGOGPGERALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis, Josh Bruce

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Apr 03, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Steve, Josh, and Lisa. We're glad to hear we delivered such a great experience!

March 31, 2024

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Employee Rating

Best service I've ever had for my 4RUNNER. Very thorough and professional. Will be a return customer. More

by RightNowServices412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 31, 2024

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lisa met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

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