Joshua Kem | Page 3

From the beginning of the process, my first contact with my sales rep was very pleasant. Not an issue with the dealership, but the process from ordering the vehicle to its receipt was very long and informa my sales rep was very pleasant. Not an issue with the dealership, but the process from ordering the vehicle to its receipt was very long and information about the process was less than readily available. In the end, the wait was worth it. Unfortunately my initial contact with the dealership left half way through the process. His replacement had big shoes to fill and did a very good job. I would recommend BMW of Sudbury to anyone that asks me. More

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Joshua was approachable and friendly. I went to multiple other dealerships and was not given the time of day. He was patient and informative through the whole process. Even dealt with the I went to multiple other dealerships and was not given the time of day. He was patient and informative through the whole process. Even dealt with the mid process vehicle change which was amazing. Couldn’t recommend him more. More

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Josh is awesome! Best car experience I have ever had. He's professional, knowledgeable and absolutely no pressure to buy. I would recommend this dealership and Jo Best car experience I have ever had. He's professional, knowledgeable and absolutely no pressure to buy. I would recommend this dealership and Josh for a new BMW! More

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I came into the dealership tp order a new BMW. Joshua Kem was very helpful, extremely courteous , and one of the best sales professional's I have ever worked with. He was able to help me order my car with no was very helpful, extremely courteous , and one of the best sales professional's I have ever worked with. He was able to help me order my car with no difficulties at would highly recommend working with Josh for your next BMW! More

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World class customer service by Josh and Pranav. Thank you all for the wonderful experience you all for the wonderful experience More

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2021 not a great year to buy a new car - but Joshua really helped get us order the car we wanted and kept us informed all the way through the process. The final pickup was very smooth and showed us a l really helped get us order the car we wanted and kept us informed all the way through the process. The final pickup was very smooth and showed us a lot about the car. Would recommend Joshua to anybody wanting a BMW. More

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Josh was very attentive and availableHe was upfront with Josh was very attentive and available He was upfront with the purchase and trade in Josh was very attentive and available He was upfront with the purchase and trade in More

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He is enthusiastic, professional and supportive. Following up with my build, he was ready to answer me with questions related to the progress of building my car. Following up with my build, he was ready to answer me with questions related to the progress of building my car. More

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Very kind and know what there doing. They make things happen. They are the best. happen. They are the best. More

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Service took care of a repair with no problem and provided a free loaner. Seems I need to type 25 words which really is unnecessary. provided a free loaner. Seems I need to type 25 words which really is unnecessary. More

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