Dealership Experience
12 yrs
Industry Experience
19 yrs
Specialties & Trainings
VOLKSWAGEN CERTIFIED
304 Reviews
Write a Review304 Reviews of Joshua Lane
April 18, 2019
Wonderful staff Everyone is always so nice and helpful, it meant a lot to me they called me before doing expensive work to make sure I wanted to spend that much. I wi Everyone is always so nice and helpful, it meant a lot to me they called me before doing expensive work to make sure I wanted to spend that much. I will always be a return customer. More
Other Employees Tagged: Scott Fuller , Kori Green
April 15, 2019
very quick and helpful crew close to home and very friendly crew thanks for the good job done to my car see yall soon for my next visit crew close to home and very friendly crew thanks for the good job done to my car see yall soon for my next visit More
Other Employees Tagged: Angel Borja , Kori Green, Kyle Towner
April 09, 2019
Oil Change Everyone was very friendly and thorough. I appreciate that because not too many places will be as friendly as they are. Loved it! Thanks to Josh. Everyone was very friendly and thorough. I appreciate that because not too many places will be as friendly as they are. Loved it! Thanks to Josh. More
April 05, 2019
Usually great, but I had a slight hiccup I’ve gone here before on several occasions. For some reason the price of oil “went up” and I was not notified before hand. When I questioned the price I’ve gone here before on several occasions. For some reason the price of oil “went up” and I was not notified before hand. When I questioned the price they gave me a $10 off coupon. I went from paying $75 to $92 before the coupon was applied. More
April 01, 2019
Perfect 10 Across the Board! I can tell you the service was excellent and fast! I really have nothing else to say but thank you so much for the great experience! I can tell you the service was excellent and fast! I really have nothing else to say but thank you so much for the great experience! More
Other Employees Tagged: Rita Owens
April 01, 2019
Haven't been to the dealer in a long time.. And I also haven't been both the knowledge and professionalism that I was greeted with there. My business has been earned. And here are a few more wor And I also haven't been both the knowledge and professionalism that I was greeted with there. My business has been earned. And here are a few more words to meet the minimum. More
March 30, 2019
Time wise Great and efficient. Friendly staff, clean facilities, nice play area for children and snacks and tv for adults. Keep up the great work and thank you Great and efficient. Friendly staff, clean facilities, nice play area for children and snacks and tv for adults. Keep up the great work and thank you More
Other Employees Tagged: Rita Owens
March 28, 2019
Courteous Convenient Fast and Friendly The team was especially great. They answered all my questions and made the transition from & to my vehicle As convenient they possibly could. I co The team was especially great. They answered all my questions and made the transition from & to my vehicle As convenient they possibly could. I couldn't have asked for a better experience. More
Other Employees Tagged: Kori Green, Claire
March 27, 2019
Good customer service I given all stars because they are professional customer service is awesome. I will tell everyone to go to Serra Volkswagen they won't be disappointed I given all stars because they are professional customer service is awesome. I will tell everyone to go to Serra Volkswagen they won't be disappointed. More
Other Employees Tagged: Scott Fuller , Jasmine Brown, Kori Green, Maxine
March 07, 2019
Serra Volkswagen got my car in for service at closing Serra called me monday to pick up a loaner car to use. Very professional and courteous. My car was fixed correctly and in a timely manner. Serra called me monday to pick up a loaner car to use. Very professional and courteous. My car was fixed correctly and in a timely manner. More
Other Employees Tagged: Amanda