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Juan Flores
Juan Flores at Cape Coral Chrysler Dodge Jeep Ram
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Juan Flores | Page 2

Service Manager

Cape Coral Chrysler Dodge Jeep Ram

2200 NE Pine Island Rd
Cape Coral, FL 33909

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4.3
393 Reviews

I have always being a fan of engines, such inclination took me to be in the aviation field for period of times during my early 20's before I settled in the automotive business and since I have not stopped to have nothing but a thrilling experience with great personal reward. Amongst the brands I have been fortunate to have worked with I can recall SMART, HONDA, FIAT, ALFA-ROMEO, MASERATI, FERRARI AND FCA in general. Customer service culture is what I like to create, share, and be able to train my co-workers for outstanding client satisfaction and experiences.

Dealership Experience

3 yrs, 10 mos

Industry Experience

19 yrs, 1 mo

Specialties & Trainings

2019 CHRYSLER, DODGE, JEEP, RAM, FIAT, ALFA ROMEO AND MASERATI CERTIFIED

LEADERSHIP BREAK THROUGH RAPPORT UNIVERSITY LAS VEGAS, NV

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4.3

393 Reviews

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393 Reviews of Juan Flores

May 10, 2024

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Employee Rating

Excelente atención al cliente , pacientemente , me ayudó mucho con todas mis preguntas muy atento y claro More

by adriana.1978m
Service Communication
Recommend Dealer
Yes
Helpful
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May 08, 2024

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Employee Rating

Excelente servicio de Gastón muy atento trabajo excelente y rapidez resuelve las dudas que el comprador tiene a la hora de vender More

by LissetiaDelAguila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Tolson, Patrick Lewis, Jose Gastón, Doug Cade

Helpful 1
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May 09, 2024

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 08, 2024

Dealership Rating
Employee Rating

The process was quick and easy. My service rep was attentive, courteous, and very helpful throughout the process. More

by ALBERT.74.09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 09, 2024

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 07, 2024

Dealership Rating
Employee Rating

Talked to four different people to find if my service complete. No one got back to me. The next morning when I went to dealership I found out is was done at 1 pm. More

by bettychristiansen58
Service Time
Service Communication
Recommend Dealer
No
Helpful
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May 07, 2024

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Betty. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 07, 2024

Dealership Rating
Employee Rating

José was the best he treated us perfect for my first brand new car 100 percent recommend More

by Takuhiaaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Lewis, Jose Gastón

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May 08, 2024

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 07, 2024

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Employee Rating

Una buena experiencia servicio al cliente de los más buenos y sobre todo atentos a resolver todas nuestras dudas bendiciones More

by CisnerosMarvin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Lewis, Jose Gastón, Robert Leininger

Helpful
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May 08, 2024

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 07, 2024

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Employee Rating

Went in on a Saturday morning and got the special $49 oil change and tire rotation and they washed the car as well! Very happy!! More

by tjcooley52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 08, 2024

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 07, 2024

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Employee Rating

Everyone was very helpful! From service people to the car rental people. The 2 choices of rental cars was great!! More

by ILDA722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tico Mieses

Helpful
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May 08, 2024

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 07, 2024

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Employee Rating

Great customer service and kept me informed throughout my service. Had me out of there in a timely manner. More

by lralph1310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 08, 2024

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 04, 2024

Dealership Rating
Employee Rating

We had some major issues with our 2017 Chrysler Pacifica while we were in Florida. They were able to fix everything and get us back in the road to Indiana. More

by rsgreggst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom J, asst service manager

Helpful
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May 07, 2024

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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