Juan Reyes
Juan Reyes at Mark Mazda
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Juan Reyes

Service advisor

Mark Mazda

6910 E McDowell Rd
Scottsdale, AZ 85257

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4.5
24 Reviews

Dealership Experience

4 yrs, 9 mos

Specialties & Trainings

certified Mazda technician

4.5

24 Reviews

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24 Reviews of Juan Reyes

April 28, 2025

Dealership Rating
Employee Rating

It’s a very good operation. Sales department is good but I only deal with one salesperson consistently. I have bought several Mazdas from them. Service is quite good also. They More

by wpr
Service Price Transparency
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Recommend Dealer
Yes

April 23, 2025

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Wonderful and timely service. Juan was very professional and answered my questions in regards to using a battery charger, when not driving my car for a few months. More

by dannyboy
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Recommend Dealer
Yes

March 19, 2025

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My 7,509 mile service is done here. Very costly effective and they have caught other problems before they turn into larger problems. More

by Andrew
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Recommend Dealer
Yes

February 25, 2025

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I have used Mark Mazda ever since my “service contract” expired and they have always treated me like I was their only customer. Juan is the best and is my go to service person. More

by Merlin
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Recommend Dealer
Yes

November 27, 2024

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Excellent service with no surprises. Upfront service suggestions And fair pricing. Convenient location right off the 101. More

by arizonaberneys
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Recommend Dealer
Yes
Nov 27, 2024

Mark Mazda responded

Thank you for sharing your experience with us at Mark Mazda Scottsdale! We're glad to hear that our service met your expectations and that you found our location convenient. We appreciate the support and look forward to serving you again in the future!

November 06, 2024

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Everyone was professional, personable, and knowledgeable in service call today. I would highly recommend this dealership! More

by Dawn
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Recommend Dealer
Yes
Nov 07, 2024

Mark Mazda responded

Dawn, thank you for recommending Mark Mazda Scottsdale! We're delighted to hear that our team provided a professional and personable experience during your visit. We appreciate your support!

October 25, 2024

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I have not had service where they send u a video of the potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then ac More

by Zeta09
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Lopez-Torrero

Oct 28, 2024

Mark Mazda responded

We're glad to hear you appreciated the video service feature at Mark Mazda Scottsdale! It's great that this approach helped make your experience more convenient. Thank you for sharing your thoughts, and we hope to assist with any future needs!

October 01, 2024

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Employee Rating

Jorge has been my service representative for four years now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sur More

by Norma
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Lopez-Torrero

Oct 02, 2024

Mark Mazda responded

Norma, we're delighted to hear that Jorge has consistently provided you with excellent service over the years at Mark Mazda Scottsdale. Your recommendation means a lot to us! Thanks for sharing your positive experience!

September 25, 2024

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Employee Rating

I have 2 cars from Mark Mazda. I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! More

by wpr
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Young, Dylan Mougel, Sterling Stucky, Jorge Lopez-Torrero, Erich Bloodworth , Michael Ramos service dept. Excellent!

Sep 25, 2024

Mark Mazda responded

Thank you for your loyalty and trust in our Mark Mazda Scottsdale service team! We're delighted to hear that you've had consistently positive experiences and look forward to continuing to take care of your vehicles in the future!

September 21, 2024

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Employee Rating

Tacked on $15 shipping when picking up $60 retail priced parts. Watch out for service and sales undisclosed add-on fees! More

by David K
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jorge Lopez-Torrero

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