Julie Rangel | Page 2

Julie to the Rescue We were on vacation when we had a blow out by hitting a low lying sewer grate, next to a curb. We found out it was more than replacing the tire. We h We were on vacation when we had a blow out by hitting a low lying sewer grate, next to a curb. We found out it was more than replacing the tire. We had minor alignment problems & some sensor was making our check engine light come on. Being Sunday, we had no choice but to stay the night. Checking the internet, the first available appointment at the dealership was 5 days away. Oh No!!! First thing Monday morning, we went to the dealership, at their mercy. Julie took on our problem personally. Once completed, they stated there was still a part that was bent, but we would safely make it home. About another 1,000 miles. She put our mind at ease, so we could comfortably continue our vacation. We didn’t need an appointee. She took us NOW!! We were out of there in record time. Thank you, Julie!!! I wish I could find some fancy words to describe my appreciation and your willingness to get us in and out of the repair shop without having us make and wait for an appointment. I should state that the bent part we had was not in stock. Would be 2 days. Since we were told we would be safe, we elected to get the bent part repaired once we got home. THANK YOU, Julie!!!! More

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Went in for my CEL on Went in for my CEL light on and had a good overall experience. They found out the problem and fixed it right away. This dealership's advisors were muc Went in for my CEL light on and had a good overall experience. They found out the problem and fixed it right away. This dealership's advisors were much nicer than Marty dealership. I will be returning for service work here again on the future. One thing I didn't care for was trying to be sold on trading or upgrading my van to on newer model. If I wanted something like that I would of went straight to a sales person for that. More

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Still Great Service! LIKE USUAL, WE RATHER COME TO ALLSTAR FOR SERVICES, BECAUSE THIS IS WHERE WE PURCHASED OUR VEHICLE FROM!! ALLSTAR STILL HAVE GREAT SERVICES WITH DECEN LIKE USUAL, WE RATHER COME TO ALLSTAR FOR SERVICES, BECAUSE THIS IS WHERE WE PURCHASED OUR VEHICLE FROM!! ALLSTAR STILL HAVE GREAT SERVICES WITH DECENT PRICES AND FRIENDLY ASSOCIATES, THANKS TO JULIE THIS TIME...!!! More

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Great Service Thank You for completing my truck ahead of schedule and service person (Julie) was awesome to work with. If I would suggest one thing more is to offer Thank You for completing my truck ahead of schedule and service person (Julie) was awesome to work with. If I would suggest one thing more is to offer a washing of my vehicle as an option. More

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A rating for A plus service My service team is very accurate and attentive to fufilling my needs. I never have an issue on time or length of service. I’m always satisfied. My service team is very accurate and attentive to fufilling my needs. I never have an issue on time or length of service. I’m always satisfied. More

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Satisfaction review I can’t express how impressed I was with this service. Beginning with the service advisor down to the guy that handle the rentals. Everything was expl I can’t express how impressed I was with this service. Beginning with the service advisor down to the guy that handle the rentals. Everything was explained to me thoroughly. My car was returned in perfect condition. Excellent customer service. More

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Very quick about giving estimate of service need. Discussed the repair need for my air condition issue. Review my recent air condition compression warranty. Will call to me appointment for the repai Discussed the repair need for my air condition issue. Review my recent air condition compression warranty. Will call to me appointment for the repair within the next 2 weeks. More

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Very happy customer It was a great relief to finally get this taken care of the right way. Julie was super and the tech that did the work identified why it was an ongoing It was a great relief to finally get this taken care of the right way. Julie was super and the tech that did the work identified why it was an ongoing issue.. I am so happy I wised up and took it to a dealer.. Not to mention Julie, realized they had the time to take care of my air conditioner too. It is clear that All Star has a great team working in the service dept.!! More

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Fast and professional The service was fast and professional...it's good to know that there is a good place to take your car for service. I left feeling good. The service was fast and professional...it's good to know that there is a good place to take your car for service. I left feeling good. More

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Excellent My vehicle is performing great now, problem solved, l plan to return in the near future betweenl July and August to get additional work done. My vehicle is performing great now, problem solved, l plan to return in the near future betweenl July and August to get additional work done. More

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