Justin Payne
Justin Payne at Metro Ford of OKC
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Justin Payne | Page 6

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.9
79 Reviews
4.9

79 Reviews

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79 Reviews of Justin Payne

November 28, 2021

Dealership Rating
Employee Rating

Metro ford in okc sales some really cool trucks and they are nice when they are sailing something to you but after that they won’t help you at all if you have issues with those 100k trucks. I purchased a 8 More

by Northcliffassoc
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Denise Anderson, Matt Randall, Mike Barnett, Donnie Graham , David Blakeney, Dustin Crank, Cody Crelia, Christopher Rutledge, Markennia Turner

Feb 08, 2022

Metro Ford of OKC responded

Hello. We're so sorry you are dissatisfied with your experience at Metro Ford of OKC. We’re typically known for our exceptional attention to detail and we regret to have missed the mark. If you would like to get in touch with a manager, please give us a call at (405) 438-3330, we would greatly appreciate it. Thank you.

November 22, 2021

Dealership Rating
Employee Rating

Service was completed correctly. Both Daniel and Justin are knowledgeable and polite. I’m completely satisfied with the work completed and highly recommend this delearship. More

by carbuyer101
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ybarra

Nov 24, 2021

Metro Ford of OKC responded

Thanks for taking a moment to review our service department at Metro Ford of OKC. We appreciate your recommendation and look forward to your next visit. Thank you!

November 01, 2021

Dealership Rating
Employee Rating

The service department at Metro Ford is very clean and the staff is very friendly and professional. They will take care of all your service needs. More

by BNEWELL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 02, 2021

Metro Ford of OKC responded

Hi there! Thank you for the in-depth review, we pride ourselves on making sure our customers have a top-notch service experience at Metro Ford of OKC. We appreciate your recommendations and look forward to working with you again.

October 18, 2021

Dealership Rating
Employee Rating

Quality service. Staff members are approachable and accommodation for waiting area is nice. Staff makes sure your needs are attended and questions about the service are answered. More

by zgonzaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson , Dustin Crank, Cecily Munn, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

Oct 19, 2021

Metro Ford of OKC responded

Hi Zgonzaga, Thank you for taking the time to review Metro Ford of OKC. We will continue to work hard to make every experience with us five-star worthy. We look forward to working with you again in the future!

September 27, 2021

Dealership Rating
Employee Rating

All service work was completed in a timely matter And everything was clean and thorough More

by HYDRAMAN67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson , Dustin Crank, Cecily Munn, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

Sep 27, 2021

Metro Ford of OKC responded

Hi Hydraman67, thanks for taking a moment to share your experience at Metro Ford of OKC. We appreciate your business and look forward to your next visit! Have a great week:)

September 21, 2021

Dealership Rating
Employee Rating

Awesome Staff and prompt detailed service. Would recommend using only Metro Ford for all your purchasing or service needs. Melanie (Service Office Manager) in was extremely helpful explaining my More

by lyonrandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson , Madison Black, Dustin Crank, Cecily Munn, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

Sep 23, 2021

Metro Ford of OKC responded

Thank you for the great review, LyonRandy! We are happy to hear Melanie and our staff at Metro Ford of OKC made a positive experience for you. Come back and see us again soon! Thank you

September 06, 2021

Dealership Rating
Employee Rating

Metro Ford has always very good to me and I'll always use Metro Ford for my oil changes and any other services that are required. More

by ROADTOAD46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson , Dustin Crank, Cecily Munn

Sep 16, 2021

Metro Ford of OKC responded

Roadtoad46, we appreciate your repeat business! Glad to hear that you are satisfied with our service team. We appreciate your recommendation and can't wait to work with you again at Metro Ford of OKC. Thank you!

September 02, 2021

Dealership Rating
Employee Rating

Metro Ford is great 👍 They are always energetic, kind and knowledgeable about the services offered. The staff really listens to me and addresses my concerns. More

by TRUBLU3691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson , Dustin Crank, Rachel and the 2 ladies who helped me yesterday.

Sep 03, 2021

Metro Ford of OKC responded

Blu, it's always a pleasure to service your vehicle. We appreciate your business. Glad we met your expectations. Please let us know if you have any questions. Thank you!

July 28, 2021

Dealership Rating
Employee Rating

I brought my Ford Expedition Max in for a transmission issue, a new tire and regular maintenance. As always…Good communication. Great customer service. Reasonable pricing. More

by McBrideMomX6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 23, 2021

Dealership Rating
Employee Rating

Do an over all pretty good job Seam to be knowledgeable and care about customers point of view. Techs need to do more test driving after repairs to insure issue was completely repaired. More

by randy.clay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ybarra

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