Justin Priddy | Page 3

I first visited the GAUDIN FORD dealership in August 2012. I would of rated the overall service at that time to be a 3. The only person that made my service experience a 5, would of been Justin Priddy 2012. I would of rated the overall service at that time to be a 3. The only person that made my service experience a 5, would of been Justin Priddy. Justin went over and above especially because I had vented to him on how the service needed major improvements. Justin is the only reason I actually came back to get my car serviced at GAUDIN once again. However, NOW the experience was a completely different feel and everyone seemed to take pride in there work. I was greeted ever so nicely by my service writer, Chris Rogers, who was walking towards me as I was getting out of my car, as if he was waiting for me. Then I was greeted by Justin Priddy walking by and remembered me from my prior visit. A nice friendly greeting came from Justin as well. He asked if everything was going ok and if something was wrong to let him know asap. I left my car and went back to work. Within an hour, I received a email from Eric Curtis stating how much my car would be and the details of what was being done. I was really impressed with the email and notifying me of the amount to expect to pay. I then received a call letting me know my car was complete. Once inside GAUDIN at the cashiers desk (in which she was friendly ~ unlike by initial visit in August), up walks Eric. At the time, I did not know it was Erik. He walked up asked me if I was Shirley and informed me they had washed my car & it was waiting for me. I turned around and walked almost right into the GM, Wesley Gregg. I was so WOW'ed over my current experience I told him how impressed I was with EVERYTHING! It has changed so much for the better in a few months. I would recommend GAUDIN FORD to everyone! I am looking forward to my next service @ GAUDIN FORD! More

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