My Review Of Dahl Ford Davenport:
My husband and I found ourselves in immediate need of a vehicle following a collision that left our car a total wreck. We spent several days checking out numerous vehicles in dealerships throughout the Quad Cities and even in some surrounding communities. We felt overwhelmed and under pressure to find something quickly; not a situation we're comfortable with, especially when purchasing big ticket items. I placed a call to K.V. Dahl, explained our predicament and immediately felt like a weight had been lifted! He asked what we were looking for in a new auto; make, model, options, price range, etc., and then arranged for us to meet, THAT DAY, with Javier Calleja. Javier called me 10 minutes later to confirm our meeting and to get an idea of what we might be interested in. He selected several vehicles for us to look at, walked us through the lot to look at each one (it was very cold and windy, I might add!), explained in great detail, all the specifics one would want to know about each one and then proceeded to guide us, first, toward the one he thought best matched our list of desirable features/qualities/ price range. He was spot on! After a test drive, it was love! Javier then spent a LOT of time with us; listening to our concerns, answering our many questions, he was very patient, extremely knowledgeable and so straight up! K.V. popped in several times to chat with us as well and introduced us to Dahl Ford's resident sweetheart, Ginny! We also spent considerable time with Terry, the financial specialist and he explained our many options, clearly and concisely, and calculated (and re-calculated) numbers to get us the best pricing, coverage and monthly payment. Long story short, I drove off their lot, THAT DAY, with an absolutely amazing new ride and, hands down, the BEST auto-buying experience EVER! The customer service was just exemplary! We were treated like family; we were afforded care, genuine concern and complete consideration from everyone involved in the process. Even now, days later, we are still basking in the glow of our "Dahl Ford Experience" as we show off our new Ford! We are very satisfied customers and have already recommended (and raved about!) Dahl Ford and Javier Calleja to our friends, family and co-workers! Thank you so very much! Jay and Mindy Kankel
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