KHALIL R. MERCADO CORREA | Page 2
Service Advisor
Duval Acura
11225 Atlantic Blvd
Jacksonville, FL 32225
51 Reviews
Write a Review51 Reviews of KHALIL R. MERCADO CORREA
February 27, 2020
Always pleasant experience, service visits are always exceptional. I would recommend this dealership to others. This is my first Acura purchase, so far I am very please. exceptional. I would recommend this dealership to others. This is my first Acura purchase, so far I am very please. More
February 27, 2020
I had a great experience while my car was being serviced at Duval Acura. Mr. Mercado was very polite and courteous. He made recommendations for future services needed with my vehicle. The lobby area was cle at Duval Acura. Mr. Mercado was very polite and courteous. He made recommendations for future services needed with my vehicle. The lobby area was clean, neat, and equipped for me to get work done while my car was being serviced. I enjoyed the coffee and snacks available. More
February 19, 2020
Brought my 2011 MDX in to check on a service light for trailer swerving. Did not have an appointment but was greater promptly and assisted soon there after. Not having an appointment, I left it there fo trailer swerving. Did not have an appointment but was greater promptly and assisted soon there after. Not having an appointment, I left it there for service. Was later called with the problem and estimate given for repair. Repairs were made and picked car up later that day. All were very friendly and professional. More
February 04, 2020
Duval Acura is one of the best dealerships I’ve ever been to for my car to get serviced. The customer service is excellent especially my service advisor Khalil he is truly the BEST!!!!! to for my car to get serviced. The customer service is excellent especially my service advisor Khalil he is truly the BEST!!!!! More
February 04, 2020
Great Service Work done as promised and on time. Khalil kept me informed as I waited for my vehicle.Did not feel pressured for work that wasn't needed at that time. Work done as promised and on time. Khalil kept me informed as I waited for my vehicle.Did not feel pressured for work that wasn't needed at that time. More
January 31, 2020
Duval Acura does it right. Time after time over the last 12 years they continue to deceivers quality service. Some of the faces in the service department I’ve seen over the entire 12 years. Can’t say enough 12 years they continue to deceivers quality service. Some of the faces in the service department I’ve seen over the entire 12 years. Can’t say enough about Duval Acura. Simply the best we have found. More
Other Employees Tagged: Casey
January 10, 2020
Absolutely incredible service from beginning to end. Everyone worked with me to make sure that I got what I wanted out of my new car in the price range I felt comfortable with. Everyone worked with me to make sure that I got what I wanted out of my new car in the price range I felt comfortable with. More
Other Employees Tagged: R BINRASHED, CAIN PIERCE
January 07, 2020
I used to own another brand car. Whenever I brought that car in for an oil change, it was always a 2-3 hour wait for a basic service. With Duval Acura, it’s a completely different experience. I was in and car in for an oil change, it was always a 2-3 hour wait for a basic service. With Duval Acura, it’s a completely different experience. I was in and out of there quickly and the waiting lounge was comfortable. Excellent experience!! More
January 05, 2020
My service with Casey Graham is very exceptional. He make sure that he explain fully what needs to be done with my vehicle when I complain with the noises Im hearing. Very appreciative with the service depar sure that he explain fully what needs to be done with my vehicle when I complain with the noises Im hearing. Very appreciative with the service department. Thanks to Arick., Kahalil and Jovie. More
Other Employees Tagged: PHILIP C. GRAHAM, ARICK D. ARMENTA , JOVIE B. QUINTO
January 05, 2020
Very pleasant with visit. The service my car needed was explained clearly. My car was ready in the time stated to me. The only issue was the car wash equipment was not working. explained clearly. My car was ready in the time stated to me. The only issue was the car wash equipment was not working. More