Kateeja Ishmael
Kateeja Ishmael at Gettel Toyota of Lakewood
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Kateeja Ishmael | Page 3

Assistant Service Manager

Gettel Toyota of Lakewood

5959 E State Rd 64
Bradenton, FL 34208

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4.6
76 Reviews

Languages Spoken

English English

4.6

76 Reviews

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76 Reviews of Kateeja Ishmael

December 31, 2023

Dealership Rating
Employee Rating

I have been using this dealership for service over 4 years and it was always a pleasure with some minor issues until my last visit where initial quote oil change was raise 3 times, from 89.99 to 112.00 More

by B3-ALM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jacob Burgh, Chris Morelli , Patrick Fiore

Jan 02, 2024

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. If you would like to discuss this further please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

December 28, 2023

Dealership Rating
Employee Rating

Efficient Everyone was very professional and helpful. Entire process of getting vehicle serviced was very simple More

by lekawak
Recommend Dealer
Yes

Other Employees Tagged: Kateeja Ishmael

Dec 29, 2023

Gettel Toyota of Lakewood responded

We appreciate your five star review. I'm glad you enjoyed working with Kateeja and our service department. Ryan Fischer General Manager

December 21, 2023

Dealership Rating
Employee Rating

unhelpful with finding me tired at a reasonable price. I've gone to dealership for 6 years and never had this issue with anyone else More

by tmhilyer
Recommend Dealer
No

Other Employees Tagged: Kateeja Ishmael

Dec 22, 2023

Gettel Toyota of Lakewood responded

I am sorry that you were not satisfied with your service experience. If you would like th discuss this, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

December 09, 2023

Dealership Rating
Employee Rating

Kateesha is great. However- I paid nearly $700 Assuming the problem had been fixed. Got up and drove next morning- and the same problem still exists. Not happy. More

by shendershott
Recommend Dealer
No

Other Employees Tagged: Kateeja Ishmael

Dec 12, 2023

Gettel Toyota of Lakewood responded

I am sorry you are having an issue with your vehicle again. If you would like to discuss this, please contact our Customer Relations Manager Diane Beimann at 941-567=1080. Ryan Fischer General Manager

November 24, 2023

Dealership Rating
Employee Rating

Thorough, professional and quick. They did a thorough job of diagnosing problems and fixed them perfectly. My car hasn't driven this smoothly in a long time! More

by glenn_lash
Recommend Dealer
Yes

Other Employees Tagged: Kateeja Ishmael

Nov 27, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review Glenn. Kateeja and I really appreciate your support. Ryan Fischer General Manager

November 19, 2023

Dealership Rating
Employee Rating

It was very good. Don't know what else to say. Kateeja Ishmael was very helpful. More

by suvlover
Recommend Dealer
Yes

Other Employees Tagged: Kateeja Ishmael

Nov 19, 2023

suvlover responded

The dealer took care of my car very well. Good job.

November 04, 2023

Dealership Rating
Employee Rating

Jorge Hernandez was very helpful ! he solved all of my issues in a very Efficient manner, and I was very happy with his service! More

by Flyingpinkhearts
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Hernandez

Nov 06, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Jorge. Ryan Fischer General Manager

October 23, 2023

Dealership Rating
Employee Rating

Very responsive and kept me informed throughout the process of my repairs from start to finish. Even included a free wash, thank you More

by LAURIEJAREMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review Laurie. I am so pleased that Kateeja has been so helpful. Ryan Fischer General Manager

October 15, 2023

Dealership Rating
Employee Rating

I’ve taken my car here in the past and had good service however this last time I asked for my tires to be rotated and they didn’t do it, no one went over anything about how my service went and when I came More

by BrookeR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Gettel Toyota of Lakewood responded

Thanks for the four star review Brooke.. I am sorry you had some other issues. If you would like to discuss this please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

October 12, 2023

Dealership Rating
Employee Rating

Everything I needed quickly and with a smile. Was able to take me earlier than scheduled and even had green tea. More

by sdbrehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Gettel Toyota of Lakewood responded

Thank you for the five star review. It's great to hear Kateeja was so helpful and you enjoyed the dealership. Ryan Fischer General Manager

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