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Kathy Ottmer
Kathy Ottmer at Lester Glenn Subaru
Refer Me

Kathy Ottmer

Service Consultant

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
308 Reviews

Dealership Experience

23 yrs, 3 mos

Industry Experience

43 yrs, 6 mos

4.9

308 Reviews

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308 Reviews of Kathy Ottmer

April 28, 2025

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Employee Rating

Kathy was truly amazing! She was so nice and I did not feel like I was being pushed into anything that I was not comfortable with. More

by kwight87
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Recommend Dealer
Yes
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Apr 28, 2025

Lester Glenn Subaru responded

Hi Kwight, Thanks for sharing your experience! We're thrilled to hear that Kathy made you feel so comfortable and supported throughout your visit! It's wonderful to know that her caring approach and professionalism helped make everything smooth and stress-free for you. We truly appreciate your feedback and look forward to welcoming you back again! Happy Driving, The Lester Glenn Subaru Team

April 25, 2025

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I do not have time to give you 15 word answers. I think you make these surveys way to long. Before you say “you just gave a more than 15 word reply”, that is to let you know why I will not do these More

by WGANNONE14
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Recommend Dealer
Yes
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Apr 28, 2025

Lester Glenn Subaru responded

Hi WGANNONE14, Thanks for sharing your feedback! We appreciate you taking the time to leave us a star rating and your comments. Your input is important, and we understand your concerns about the survey length. We'll be sure to pass this along to the appropriate team! Happy Driving, The Lester Glenn Subaru Team

April 25, 2025

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Cathy was very helpful and considerate of my unique situation with the problems with my car. More

by RDOHERTY14
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Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Lester Glenn Subaru responded

Hey RDOHERTY14, Thanks for sharing your experience! We're so glad to hear that Cathy was helpful and considerate, especially with the unique situation involving your vehicle! Providing thoughtful and personalized service is always our goal. Happy Driving, The Lester Glenn Subaru Team

April 25, 2025

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Cathy was great and very helpful with the problems with my car she explained everything clearly and completely thank you Kathy. More

by RIVERA_50050
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Recommend Dealer
Yes
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Apr 25, 2025

Lester Glenn Subaru responded

Hey RIVERA_50050, Thanks for sharing your experience! We're so glad Kathy was able to help and clearly explain everything during your visit! It's great to hear she made the process smooth and supportive for you. Happy Driving, The Lester Glenn Subaru Team

April 24, 2025

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You will keep me as a customer as long as I keep getting the professional service from Kathy Ottmer. More

by Tracker1998
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Recommend Dealer
Yes
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Apr 25, 2025

Lester Glenn Subaru responded

Hey Tracker1998, Thanks for sharing your experience! We're thrilled to hear that Kathy continues to impress with her professional service. It's loyal customers like you that keep us striving to deliver the very best every time. Happy Driving, The Lester Glenn Subaru Team

Apr 25, 2025

Tracker1998 responded

Thank you for your response and again I repeat Kathy is 1 in a million.

April 20, 2025

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Been coming to the dealership for over 10 years. People there are friendly and are like family. More

by Jean B
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Recommend Dealer
Yes
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Apr 21, 2025

Lester Glenn Subaru responded

Hi Jean, Thanks for sharing your experience! We're so happy to hear you've been a loyal customer for over 10 years and that our team has made you feel like family. It’s always a pleasure to have you with us, and we look forward to continuing to serve you in the future! Happy Driving, The Lester Glenn Subaru Team

April 18, 2025

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Employee Rating

Great job by all. The best dealership I’ve ever gone to in my whole life. More

by CEUED
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Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore

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Apr 18, 2025

Lester Glenn Subaru responded

Hi CEUED, Thanks for sharing your experience! We're thrilled to hear that you had such a positive experience with us. Your kind words mean a lot, and we're so glad to have earned your trust as the best dealership you’ve ever been to! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

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Employee Rating

We just moved to the area. I had a rattle that another dealer attempted to fix unsuccessfully multiple times. Lester Glenn found and fixed the issue. More

by rich83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2025

Lester Glenn Subaru responded

Hi rich83, Thanks for sharing your experience! We're so happy to hear that we were able to solve the rattle issue that others couldn't. It's great to know that you've found a reliable place for your vehicle after your move. Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

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Employee Rating

Kathy Ottmer, service rep and mechanic are the best. They rate TWELVE OUT OF TEN. More

by Joan Zanistowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2025

Lester Glenn Subaru responded

Hi Joan, Thanks for sharing your experience! We're so happy to hear that Kathy and our team have consistently exceeded your expectations. A twelve out of ten is incredible, and we're proud to have such dedicated professionals like Kathy providing top-notch service! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

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Employee Rating

Staff, technicians go above and beyond, friendly, informative, and attentive to customer needs. Applause! Applause! Would recommend to all who value Service with their vehicles. With many Thanks ! More

by tjmgrandpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Senatore

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Apr 18, 2025

Lester Glenn Subaru responded

Hi tjmgrandpa, Thanks for sharing your experience! We're so happy to hear that our team went above and beyond to make your visit a positive one. Your kind words mean a lot to us, and we're grateful for the opportunity to serve you! We appreciate the recommendation and look forward to continuing to provide excellent service for your vehicle needs! Happy Driving, The Lester Glenn Subaru Team

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