Keith England | Page 3

Had my vechile in there the for recall my floors mats was left with dust footprints all over the front driver's side left with dust footprints all over the front driver's side More

by wcarolyn946 Verified Customer Verified Customer

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Jesse is the greatest service person I have ever worked with. He is such a joy. with. He is such a joy. More

by CLINTONCULP Verified Customer Verified Customer

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staff was amazing. couldnt ask for a better dealership.Highly recomended!Every dealership should treat their customers this way! couldnt ask for a better dealership.Highly recomended!Every dealership should treat their customers this way! More

by ANGIEKH2595 Verified Customer Verified Customer

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The service department is awesome they came and picked up my car at my house and returned so I can do chores around the house on my day off instead of sitting in the shop my car at my house and returned so I can do chores around the house on my day off instead of sitting in the shop More

by BAE76 Verified Customer Verified Customer

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I'm a senior citizen with healthcare issues I travel to Blessing for. The car although I'm not excited about the monthly and it has a occasional hesitation that annoys me. When your at a light and release Blessing for. The car although I'm not excited about the monthly and it has a occasional hesitation that annoys me. When your at a light and release the brake to begin driving there's once in a while a bad hesitation that alarms me. To bring it in would have to be strategic in it's planning I live far away. Also was told there was two warrenties on this car but did not get paperwork on it. I enjoyed my two people I met Val and finance guy. I pray for them. More

by joelovesaa Verified Customer Verified Customer

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Brian and Keith went to work for me and made it make sense to trade vehicles. sense to trade vehicles. More

by toddboyer1967 Verified Customer Verified Customer

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Overall my experience wasn’t terrible. However I didn’t feel very confident in the salesman I had originally had nor the whole deal in general. They showed me price/monthly payment estimat However I didn’t feel very confident in the salesman I had originally had nor the whole deal in general. They showed me price/monthly payment estimates would be if I financed through their dealership (whatever banks they use). Then I went to my local bank and they quoted me a pretty significant amount lower monthly payment than the dealership was offering. So I financed through my local bank. When I went in to get exact numbers to give to my bank in order to purchase the vehicle they told me I HAD to purchase the premier warranty. I said no, I do not want any extra warranty at all. They said it’s not an option & they would not sell me the vehicle if I did not purchase the premier warranty for an additional cost. We argued back & forth and the salesman was rude. I understand he had to go by what his manager told him but his whole demeanor changed when I said no, I didn’t want the extra warranty. They made it seem like it’s included in the price when it’s actually another $1,500 tacked on. I mentioned knowing & being friends with a guy from the other Shottenkirk in town (Toyota) & said I wondered if he would make me pay for the extra warranty there or if he’d take it off like I’m asking you all to do. The salesman replied with “you can call him if you want, but when he calls here to inquire about the vehicle to get it at their lot, we will not release the vehicle to him because there’s an open inquiry on it”. I said “who’s the open inquiry? Me”? He said “yep”. So because I was literally just looking at & getting an exact price on what it will actually cost in the end, but i did not want to pay for the extra warranty that said “optional” on the paperwork, they would refuse to release the vehicle to the salesman at the other Shottenkirk store on purpose. Simply to not let him sell me the vehicle. That was rude and I was done talking at that point. The head manager did come out when my husband & I were leaving & said they would cut the warranty price in half & we could still get the warranty. I just agreed & went on because I really did want the vehicle. The day when I came in to sign paperwork, the finance guy told me the total price would be $37,000 which was not what I had discussed the day before with the salesman at Kia Shottenkirk. He said well that’s with the warranty as well. I asked if it was the premier warranty & he said no, it was A DIFFERENT warranty they were wanting me to purchase. I said absolutely not. Take it off. They took this other warranty off (but still left the half price premier warranty on) then came back & said the total price was $31,000. So whatever extra warranty they were trying to get me to purchase was an additional $6,000 on top of the premier warranty that is already $1,500? xxx?! Glad I said no & made them take the additional warranty off making my overall price way less than what they originally tried to say. I don’t think I would go back to this dealership to purchase something else unless I went directly to Gary. I spoke with Gary briefly & sat down to look at options when Brian was busy with another customer. I enjoyed doing/talking business with Gary much more. He’s understanding, gives the facts but is kind and not pushy about it, gives recommendations, and overall has good communication skills. When I came to do paperwork & pick up the vehicle, it still had not been detailed yet even though it was sitting in detail for 2 days like they said. They knew I was coming to get it too. My car smelled like smoke when I picked it up & still does 2 weeks later. Even my kids notice it and say it smells weird. I did not smell smoke in the vehicle at all when I first saw it at the dealership so I don’t understand how that happened in between one day from when I first saw the vehicle in person to when I picked it up. I was just ready to get out of there and haven’t mentioned the smoke smell to them. It’d probably be pointless anyway. More

by Michelle28 Verified Customer Verified Customer

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Very professional and not pushy. The experience overall was a pleasant one. I will definitely buy from him again The experience overall was a pleasant one. I will definitely buy from him again More

by TERRY.SELECTPUPPIES Verified Customer Verified Customer

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Staff was fantastic to work with! !! Made it such an easy process!! Will return when buying another car. Jake and Keith were wonderful to work with!! !! Made it such an easy process!! Will return when buying another car. Jake and Keith were wonderful to work with!! More

by EMARSH6 Verified Customer Verified Customer

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Great people and Great service, I can always count on both at every single visit. both at every single visit. More

by JPBECK Verified Customer Verified Customer

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