Ken Collings | Page 10

Excellent Experience This is the second used vehicle I have purchased from this dealership and with Ken Collings. He is a straight shooter, sent me updates along the way a This is the second used vehicle I have purchased from this dealership and with Ken Collings. He is a straight shooter, sent me updates along the way and helped me purchase a 2014 RAV 4 that we love! More

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Good experience Ken Collings does not tipyfy the negative used car salesmen or does his dealership, my son bought his first truck there and had a positive experience Ken Collings does not tipyfy the negative used car salesmen or does his dealership, my son bought his first truck there and had a positive experience which I witnessed, because of that I returned 6 months later to purchase my vehicle from Ken. More

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The best car buying experience in my life. This place is the absolute best. You don’t even know you’re in a dealership. Very knowledgeable, quick, and friendly. Not once did I feel like I was b This place is the absolute best. You don’t even know you’re in a dealership. Very knowledgeable, quick, and friendly. Not once did I feel like I was being rushed, or forced into buying anything. I will be back to Falmouth Toyota for my next vehicle purchase. More

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Great buying experience. Recently my wife and I Leased a 2017 Tacoma. We couldn't have been more please with our expirience. Ken Collings was so nice and helpful and made th Recently my wife and I Leased a 2017 Tacoma. We couldn't have been more please with our expirience. Ken Collings was so nice and helpful and made the act of finding and purchasing a vehicle so easy. We highly recommend Ken, and Amy of the friendly sales associates at Falmouth Toyota. It was also a breeze working with the financing department. I am sorry but I don't remember the gentlemans name, but we chatted about craft beer, and how many Tacomas are on Marthas Vineyard where we live. I am actually looking forward to going back to the dealership to say hi. I'm sure we will again be weltake care of. More

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excellent I went back to Falmouth Toyota because of a long history of dealing with both the dealership and the salesman Ken Collins. He had what I wanted in sto I went back to Falmouth Toyota because of a long history of dealing with both the dealership and the salesman Ken Collins. He had what I wanted in stock. I leased the Tacoma and was pleasantly surprise to find that the dealer arranged the lease thru a bank which included at no cost many add ons such as paint and ding insurance at no cost. More

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Used Rav 4 purshase I had a great experience at Falmouth Toyota. I purchased a used Rav 4 . Jen Collins was very knowledgeable,and a great help ! Until I got to the loan I had a great experience at Falmouth Toyota. I purchased a used Rav 4 . Jen Collins was very knowledgeable,and a great help ! Until I got to the loan center was a little disappointed when I mentioned I wanted to check out other prices , and was immediately jumped down my throats and was told I was wasting their time . We had no right being in the Financial office !!!!! I wanted them to check out rates with my husband and I on loan , not just husband, and was told it would only make a 1-2 dollar difference, how much is $2.00 to you ?! Humer me , instead of acting as if I was being a pain ! Broken small molding in front under bumper . I was told well it is a used car !! I'm still spending 21000.00 !!! More

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Fantastic Dealership We experienced a truly wonderful experience when purchasing a 2017 RAV 4 recently (7-2017). From Ken Collings (salesperson) to Amy Killoran (Sales Ma We experienced a truly wonderful experience when purchasing a 2017 RAV 4 recently (7-2017). From Ken Collings (salesperson) to Amy Killoran (Sales Manager) to Justin White (Business/Finance associate, every single individual was friendly, welcoming, knowledgeable, and most accommodating. At no time during our negotiations with Mr. Collings or dealing with Amy did I or my wife sense any "pressure", like we experienced at Balise Nissan in Hyannis, or the Toyota dealership in Hyannis. If you are seriously considering the acquisition of a Toyota, it is an absolute must to do business with Falmouth Toyota. More

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Great service, great facility upgraded to serve the customer The hands off, no pressure, give me the details works. I appreciate getting that kind of offering from salesmen. It was obvious from the start that The hands off, no pressure, give me the details works. I appreciate getting that kind of offering from salesmen. It was obvious from the start that Ken Collings has been "aroung the block," knows his business. That was the tipping point for me. Having had a prior experience with this dealer with other family members helped a great deal. I really like the facility format too, clearly designed to serve the customer. Attitude matters, and everyone was very cordial and friendly. Also, working with the financial associates Todd and Justin was just as pleasurable; here are the facts. More

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Car purchase I had alerted Falmouth Toyota on the previous day that I would be coming to the dealership to look at a Camry. I was greeted by Ken Collings, who acc I had alerted Falmouth Toyota on the previous day that I would be coming to the dealership to look at a Camry. I was greeted by Ken Collings, who accompanied me on a test drive and then put together an offer that included a generous trade-in for my 2010 Nissan and a special July discount from Toyota. The offer was substantially better than one I'd received on the day before from a dealership of a different make of car, though both that car and the Camry had a similar sticker price. It was hard to walk away from the offer, but needed to discuss things with my wife. Mr. Collings gave me the written offer to consider.There was absolutely NO PRESSURE to take the offer or lose out on it. It was a simple matter of our deciding to accept the offer, or not. A couple days later we took the car, with Brian Nascarella going over the basics with us, which was very helpful. A couple days after that, Matt Murphy gave us a call to see how things were with our new Camry, and to welcome us to be in touch if there was anything else Falmouth Toyota could do to help us with our new car experience. Thoroughly satisfied with the whole experience. Highly recommend Falmouth Toyota. More

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A1 Surprise.. My biggest surprise, after many decades of buying cars, was the way I was treated the moment I contacted Falmouth Toyota. The attention to detail, th My biggest surprise, after many decades of buying cars, was the way I was treated the moment I contacted Falmouth Toyota. The attention to detail, the courtesy, the followup, and expertise from Ken Collins was, in my experience incredible. I have never experienced this before from a car dealer anywhere, and I am still marveling at it. Thank you so much, it made purchasing my car a real pleasure. More

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