Kevin Bicknell | Page 3

New Lithia Toyota is even better! I was afraid that the new location would bring lower quality of service, as I have experienced in other retailers/service centers in town. Thankfully, I was afraid that the new location would bring lower quality of service, as I have experienced in other retailers/service centers in town. Thankfully, I was wrong. They still provide the same level of service, which has always been excellent. Plus, the new waiting area is amazingly better than the old one! Plenty of seating and plenty of coffee! More

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Employees went above and beyond Kevin in Service went above and beyond (and the unknown person doing the oil change) and got my oil change done faster than a ride to return me home c Kevin in Service went above and beyond (and the unknown person doing the oil change) and got my oil change done faster than a ride to return me home could get there. I had an appointment at home and I appreciate him accommodating me. He also listens to me and explains all of my questions about my all-around service needs. More

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Quality I have purchased over 7 Toyota SUVs over the past 10 years. The primary reasons are the quality of the vehicles, but more important the outstanding d I have purchased over 7 Toyota SUVs over the past 10 years. The primary reasons are the quality of the vehicles, but more important the outstanding dealer services from Lithia. All the people in the service areas do an outstanding job, with customer focus their primary driver. The work is always complete on time, the first time. More

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Service Appt Thank you, Kevin and Tom in the service department is always professional and very helpful. The parts were on time and service appointment was quick. Thank you, Kevin and Tom in the service department is always professional and very helpful. The parts were on time and service appointment was quick. More

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Six month oil and filter change, and Chipmonk problem! Problem behind the air filter where chipmonk was storing seeds and setting up a nest. I appreciate that the techs found it and called me with an est Problem behind the air filter where chipmonk was storing seeds and setting up a nest. I appreciate that the techs found it and called me with an estimate to correct it. Work was done in a timely manner. More

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Great service, Happy Customer Great service department happy with the quality of work done and professional expertise. The New Toyota building is beautiful! Everyone there was frie Great service department happy with the quality of work done and professional expertise. The New Toyota building is beautiful! Everyone there was friendly and very accommodating. This is a five star experience. More

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Outstanding service Lithia Toyota in Klamath Falls is my "go to" place for service on my Toyota Tacoma. The people here are very professional, yet the don't forget to be Lithia Toyota in Klamath Falls is my "go to" place for service on my Toyota Tacoma. The people here are very professional, yet the don't forget to be very friendly and personable. The service is done quickly and accurately. I especially like dealing with Kevin Bicknell and Dan Arnold at the service desk. They are both very knowledgeable and easy to work with!!! More

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Quick professional service. Lithia Dodge in Klamath Falls always takes excellent care of me and my vehicle. I have always been completely satisfied with the service I recieve. Lithia Dodge in Klamath Falls always takes excellent care of me and my vehicle. I have always been completely satisfied with the service I recieve. More

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Good service experience The service was excellent, but it was busy. I came in to have a 15000 mile check performed on my RAV4 hybrid, so it didn't take very long. I was gra The service was excellent, but it was busy. I came in to have a 15000 mile check performed on my RAV4 hybrid, so it didn't take very long. I was grateful that Albert put me in a different category than the people needing actual service, ie oil changes, tune-ups, etc... Thank you Albert! I can't wait until Toyota has it's own dealership, up the road on Washburn Way. No more Dodge boys, Jeeps, or RAM pickups. Just good old Toyotas. Hooray!!! Hopefully there will also be a larger selection of vehicles in stock. More Hybrids would be nice. More

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Excellent Quick & Friendly......Had a very informal technical conversation with Randy about my vehicle and the new models. I am really looking forward to upgrad Quick & Friendly......Had a very informal technical conversation with Randy about my vehicle and the new models. I am really looking forward to upgrading now !! More

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