Kevin Cunningham
Kevin Cunningham at Sam Pack's Five Star Ford Carrollton
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Kevin Cunningham

Service Writer

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

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24 Reviews
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24 Reviews

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24 Reviews of Kevin Cunningham

April 30, 2024

Dealership Rating
Employee Rating

Pretty good dealership I’ve bought all my trucks from here, service department is always quick More

by Adair99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Sam Pack's Five Star Ford Carrollton responded

Adair99, We appreciate every time you visit Five Star Ford Carrollton. Thank you for recognizing so many members of our staff. We look forward to your next call to 972-242-6415. Enjoy your new truck! Best regards, Trey Russell, General Manager

March 26, 2024

Dealership Rating
Employee Rating

Very personable and responsive. I have spoken to Seth multiple times after buying the vehicle. . . More

by Jsooby11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Sam Pack's Five Star Ford Carrollton responded

Jsooby11, We appreciate you at Five Star Ford Carrollton! Communication is key to helping our customers enjoy their new Fords. Don't hesitate to reach out to 972-242-6415. We want you fully knowledgeable about your vehicle. Thank you for your business and review. Sincerely, Trey Russell, General Manager

March 11, 2022

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Employee Rating

For a guy that knows how to interact with people DANNY FORSEE is the best ever. I've bought cars from him and introduce my family to him and they just love him. DANNY really goes the extra miles to please More

by kbonner146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2022

Sam Pack's Five Star Ford Carrollton responded

Thank you, kbonner146, for recognizing so many Five Star Ford Carrollton staff members. We all want to help you enjoy your new Ford. When you have vehicle questions, we want to hear from you at 972-242-6415. Best Regards, Trey Russell, General Manager

November 22, 2021

Dealership Rating
Employee Rating

my wife and myself bought her a new ford fiesta and a 2020 f250 for me we have bought a total of 6 cars and trucks from this dealer ship the f250 is still under warranty. it wont start there is something More

by cliff
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 06, 2021

Sam Pack's Five Star Ford Carrollton responded

Hello Mr. Wynn, Thank you for the opportunity to invite you back to the dealership to address the issues with your truck. If Clay or I can be of further assistance, please do not hesitate to contact either of us at 972-446-5000. We value your loyalty and the chance to continue helping with your vehicle needs. Sincerely, Drew Crysdale, Service Director

October 26, 2020

Dealership Rating
Employee Rating

Excellent experience. Was undecided what I wanted to purchase and David Baldovin was very patient and let me drive a couple with the 4 cyl. Eco-boost and we worked through the inventory to find the one More

by LadyDi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2020

Sam Pack's Five Star Ford Carrollton responded

Thank you, LadyDi, for another vehicle purchase at Five Star Ford Carrollton. Our staff continues to stay available to you at 972-242-6415. Please let us know how we can help you enjoy your new EcoBoost. Enjoy and thanks again, Trey Russell, General Manager

November 12, 2019

Dealership Rating
Employee Rating

Your service dept sucks Kevin is a joke! Couldn’t fix my car and made me the customer go out on the lot in the pouring rain to get a badge out of my car while he sat on his butt nice n dry! He never returns More

by mercedes32
Recommend Dealer
No

June 27, 2019

Dealership Rating
Employee Rating

Fantastic service and real people that know there stuff. I recently went there to get a new truck the service was great and they let me drive everything I wanted to.I walked out a happy man and found what I More

by Reno25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Benvenuto, Terry Smith , Melanie Lucero

Jun 28, 2019

Sam Pack's Five Star Ford Carrollton responded

Brian, It was the pleasure of our sales team to help to find the right truck for you. We would love to have you come back to Five Star Ford Carrollton to revisit any of your Ford's features to assure you the best driving experience. Please let us know if we can be of further assistance at 972-242-6415. Thank you, Trey Russell, General Manager

January 25, 2019

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Employee Rating

Great car buying experience I've purchased my last 5 vehicles from Mike May and his team, and it's been a great buying experience very time. We've bought 3 Fords, 1 Nissan and 1 More

by Troy D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin McCarroll , Michael Krantz, Melanie Lucero, Mike May, Kevin Moody

Jan 26, 2019

Sam Pack's Five Star Ford Carrollton responded

Troy, Thank you, thank you for your loyalty to Mike and Five Star Ford Carrollton! We hope you know how much we appreciate your business and friendship. Anytime we can be of help, we are here for you. Take Care, RJ Rebolloso, General Sales Manager

August 13, 2018

Dealership Rating

New car was a breeze The process was pretty painless. I had an idea what I wanted and they were able to deliver. The last time I purchased the finance piece took the lon More

by MMcGuire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clay Young, Jess Smith , Jose Garcia, Brandon Matthews, Jose

Aug 14, 2018

Sam Pack's Five Star Ford Carrollton responded

MMcGuire, Your loyalty to Five Star Ford Carrollton does not go unnoticed. Thank you so much for being our customer in both sales and service. We appreciate having your business. Take Care, RJ Rebolloso, GSM

April 07, 2018

Dealership Rating
Employee Rating

Great experience It was my first time buying any vehicle from a dealership and Jeff Flaishans made the whole experience wonderful and so easy. He was so helpful and I More

by Giovanni Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Crysdale, Clay Young, Justin McCarroll , Jeff (Flash) Flaishans, Oscar advisor

Apr 09, 2018

Sam Pack's Five Star Ford Carrollton responded

Thanks for your feedback Giovanni. We appreciate your comments and ratings regarding the customer service you received from Jeff Flaishans and the rest of our sales team and will certainly pass them along. You are a valued customer at Five Star Ford Carrollton. Please call us anytime regarding any vehicle care needs you may have. Congratulations and thank you, Trey Russell, GM, 972-446-5000.

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