Kevin Driebel

Your service here is excellent -- I wouldn't be travelling all the miles I do to have it serviced here if it were otherwise. Friendly service, efficient service, fair rates. God's Blessings, Mar travelling all the miles I do to have it serviced here if it were otherwise. Friendly service, efficient service, fair rates. God's Blessings, Mary Ward More

by JAMES@JWARDLAW.COM Verified Customer Verified Customer

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Excellent service, efficient, minimal wait time, friendly staff. Just checked Wilde Subaru website and was disappointed I wasn't offered the $10 discount mentioned on the website. staff. Just checked Wilde Subaru website and was disappointed I wasn't offered the $10 discount mentioned on the website. More

by MARTHABALFANY5 Verified Customer Verified Customer

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Love Wilde Subaru, 100% better than Racine/Kenosha (whatever they are called now) I will return to Wilde Subaru in Waukesha. (whatever they are called now) I will return to Wilde Subaru in Waukesha. More

by Private Verified Customer Verified Customer

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I went to Wilde for an oil change and tire rotation one week before I was leaving for a trip to Colorado. I specifically asked for a safety check because I was going on the trip and would be driving throug week before I was leaving for a trip to Colorado. I specifically asked for a safety check because I was going on the trip and would be driving through the mountains. As I checked out I asked about the multi-point inspection and specifically about the brakes and tires. There was no paperwork for the inspection and I asked about that. I was told the service rep could not find the paperwork and that it had all checked out good. When I drove home, I heard a noise that sounded like brakes so I called back and asked again about the brakes or had the tire rotation done something weird. I was told all was good. The next day I drove my car and as I would come to a stop there was a noise so I took it back to the dealer, got a different service technician and waited. I was told I needed brakes, they were shot, and my tires needed replacing! I made another appointment for brakes and was never offered an explanation or apology. Considering I specifically asked for the safety check and asked about it I was lied to twice. I could have been driving in the mountains and had brake trouble or worse or tire trouble. Also I’ve had my car in multiple times since I purchased it new in 2014 for oil light going on and low oil levels between oil changes and it always passes the oil consumption test, ugh! We left one week after the oil change and the oil light went on in Colorado so we added a quart after testing and finding the level was low. Same thing on the way home. The trip was only two weeks! I never go any where without at least two quarts of oil in my car, just in case. i wish Wilde would do something about this because this is crazy! Not happy with my service and considering this is the third Subaru I’ve purchased from Wilde I may go elsewhere after this experience. I even told the second service technician I was not happy but nobody has reached out to me to apologize or see what they could do to make a better experience. It would also be nice to not wait 2 hours for an oil change. More

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The service staff is wonderful. My car was returned with requested work completed and the car washed. My car was returned with requested work completed and the car washed. More

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Sorry it has taken so long to write this but here it is. We are on our third Subaru from Wilde Subaru. The last two were leased with the assistance of Kalie Frick. Kalie was absolutely instrumental in answ We are on our third Subaru from Wilde Subaru. The last two were leased with the assistance of Kalie Frick. Kalie was absolutely instrumental in answering any and all questions during the whole,process. Being a car guy myself , Kalie amazed me at her total knowledge of the vehicle and the lease,process itself. It,was,a,total pleasure working with Kalie and look forward to,seeing her again. By the way the entire team at Wilde has been a great experience including the service department and everyone that we have worked with. Well one more department that was,a,pleasure was,the finance. Dept making signing all those forms kind of,a,fun thing.and explaining each step. More

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