Trey Potter

I have had nothing but problems with this dealership and Trey. I have had problems with a tire light coming on for years asked them to fix it even asked to have the tire reseated which they did not want to Trey. I have had problems with a tire light coming on for years asked them to fix it even asked to have the tire reseated which they did not want to do. Finally I got new tires and the problem is gone. Last year I came in with a rough idle asked them to fix it they said I needed to do thousands of dollars to fix which I did and it did not fix the problem. I came back again and asked them to check it over and all they did was the oil change. This past weekend I thought I would give them one more chance to just get an oil change in their express service. I showed up right at 8am Sat morning Trey came over to the car and asked if I had an appointment I said no, he then said can you drop off the car I said no I have no way to get home or back again he said well then you will have a 4 hour wait right at 8am. I find this very hard to believe. He has said this to me in the past wants me to leave my car he does not understand not everyone has someone to drive them around. Very poor customer service!!!! More

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I thought bringing my car into a dealership would be a really good experience. I wouldn’t say my experience was that good. I had several concerns after picking up my car and then had to return to have my really good experience. I wouldn’t say my experience was that good. I had several concerns after picking up my car and then had to return to have my service inspection completed satisfactory. More

by JSCHROEDER324 Verified Customer Verified Customer

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Trey is a great service rep. Always extremely helpful and makes sure you get quality service . Always extremely helpful and makes sure you get quality service . More

by JENMARIE0512 Verified Customer Verified Customer

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This was my first visit to Subaru’s service center and Trey made me feel very comfortable and kept me informed Trey made me feel very comfortable and kept me informed More

by CJHOEKSEMA Verified Customer Verified Customer

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Love Wilde Subaru, 100% better than Racine/Kenosha (whatever they are called now) I will return to Wilde Subaru in Waukesha. (whatever they are called now) I will return to Wilde Subaru in Waukesha. More

by Private Verified Customer Verified Customer

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The Service Department is very pleasant to work with and they do a very thorough job. they do a very thorough job. More

by EGHALSTEAD Verified Customer Verified Customer

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I want to thank Kevin Schmidt the service manager For accommodating me and my concerns and providing me with a time slot for my 2018 Subaru Outback,I believe he went out of his way for a customer, I also accommodating me and my concerns and providing me with a time slot for my 2018 Subaru Outback,I believe he went out of his way for a customer, I also want to thank the service dept for explaining to me the radiator overflow and it’s operation for which I did not understand and addressing my concerns for the heating system within my vehicle, And I am still evaluating the heating system operation in my vehicle due to the warm weather. Thank you kindly, Thomas Arloszynski More

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