Kevin Harris
Kevin Harris at Norm Reeves Honda Superstore Cerritos
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Kevin Harris | Page 2

Customer Relation Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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3.7
170 Reviews

Dealership Experience

15 yrs, 2 mos

Industry Experience

20 yrs, 9 mos

Specialties & Trainings

Customer Relations Manager

3.7

170 Reviews

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170 Reviews of Kevin Harris

April 05, 2024

Dealership Rating
Employee Rating

All the management team is really good and hard working especially Spall Tanvir and hossain ahmed . Keep up the good work More

by jagjotsingh.us2402
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Hossain Ahmed , Spall tanvir

Apr 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our management team, particularly Spall Tanvir and Hossain Ahmed. We'll be sure to pass along your appreciation. We look forward to serving you again in the future!

April 05, 2024

Dealership Rating
Employee Rating

Good service very fast. I will continue to support Cerritos Norm Reeves keep up the good work. More

by sdh1kicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Darrell Pork

Apr 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your support! We're thrilled to hear you had a great experience with us. We look forward to serving you again in the future.

April 05, 2024

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Employee Rating

Sales rep was horrible, sales manager too, will never come back!! Horrible customer service and the experience was not pleasant More

by Anahi Manzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Neal Abolssedgh

Apr 08, 2024

Norm Reeves Honda Superstore Cerritos responded

Anahi, we are sorry to hear that you had a negative experience. and would like to speak with you to learn more. Please reach out to us when it is convenient. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

Apr 08, 2024

Anahi Manzo responded

No thank you

April 02, 2024

Dealership Rating
Employee Rating

The sale was good. The financing guys didn’t explain anything. It was sign here and initial here. I did noticed an issue with my car the same day I brought it home. I More

by campuzano.m214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Atienzo

Apr 02, 2024

Norm Reeves Honda Superstore Cerritos responded

We apologize for any inconvenience you experienced with our financing process and the initial issue with your car. We're glad our service team could address the issue promptly, and we appreciate your patience during the repair process. If you have any further concerns, please don't hesitate to reach out to us. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

March 03, 2024

Dealership Rating
Employee Rating

I am active military. Sussana went beyond her capability of helping me. She is the best!!! I am so lucky to have her as my salesperson. She replied 24/7 like literally you More

by jimboymorales123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Susanna Yim

Mar 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank for for sharing your review with us, Jim! We're glad to hear that Susanna went above and beyond to make sure you got what you needed. Let us know if there is anything else we can do for you!

December 10, 2023

Dealership Rating
Employee Rating

The check in process is always expedient and the service reps are courteous and knowledgeable More

by manwjr910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our check-in process and service representatives met your expectations. We appreciate your support and look forward to serving you again in the future.

November 17, 2023

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Employee Rating

Norm Reeves gave us excellent service and very courteous. My granddaughter took the car in and no pressure on repairs.thank you More

by Edward Ceja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, Norm! We're delighted to hear that you had an excellent experience with us. Your granddaughter's satisfaction is important to us, and we always aim for a pressure-free service. We appreciate your support!

November 11, 2023

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Employee Rating

Vert professional. Easy check in, quick and complete. Nice facility to wait at. All completed in a timely manner. More

by chiefnamingpeoples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear about your positive experience with our professional service, quick and efficient check-in, and comfortable waiting facility. Thank you for choosing us and for acknowledging our timely completion.

November 07, 2023

Dealership Rating
Employee Rating

Devon is an excellent sales person and easy to work with. He really has a lot of knowledge of the different cars and is able to locate what you want. More

by keithatallman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Devon Fields

Nov 08, 2023

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear about your positive experience with Devon! Thank you for your kind words about his knowledge and ability to find what you want. If you ever need assistance with cars in the future, don't hesitate to reach out. We're here to help!

November 05, 2023

Dealership Rating
Employee Rating

We were shown everything we wanted. He worked on pricing with us. He was very respectful and kind. This was the best car buying experience because of him. More

by ritteramanda0202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh

Nov 05, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful feedback! We're delighted to hear that you had the best car buying experience with our team, and we appreciate your kind words about our respectful and kind service. Your satisfaction is our goal, and we're here to assist you with all your automotive needs.

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