Kevin James
Kevin James at Cavender Cadillac
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Kevin James

Internet Sales

Cavender Cadillac

7625 N Loop 1604 E
San Antonio, TX 78233

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4.7
48 Reviews

I really enjoy helping people pick out their new car and see how happy they are driving it home. I have been with Cavender Cadillac for a 10 year's now and it is a great organization to work for. Not only I am wanting to help now but also many years to come. Please stop in and see me and allow me the opportunity to earn your business and become apart of the Cavender family. I have been in the automobile industry for 25 years now.

Dealership Experience

12 yrs, 7 mos

Languages Spoken

English English

4.7

48 Reviews

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48 Reviews of Kevin James

December 06, 2023

Dealership Rating
Employee Rating

The remodeling of the dealership has been very hard to get your car fixed. If you complain non NON of the managers are ever available or will call back. Not the service manager or the general manager. Now More

by Tony Diaz
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: DAS Reputation Management

Dec 07, 2023

Cavender Cadillac responded

Tony, I'm sorry to read about your frustrations with our service department and the lack of communication you've experienced. We aim for a seamless experience for all customers and it seems we fell short in this instance. Your feedback is important to us as it helps improve our services moving forward. Please reach out so that we can discuss how best to rectify these issues going forward - Thank you, Roque Prado - Service Lane Manager - (832) 963-7674

November 27, 2023

Dealership Rating
Employee Rating

I Had a great experience buying both my cadillacs there this year.I would give a 5 ,but on both occasions I had to request my papaer work which took months to get ie bill of sale and everything else. More

by Bobo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Vara

Nov 29, 2023

Cavender Cadillac responded

We're glad to know you had a great experience purchasing your vehicles with us, but we apologize for the delay in getting your paperwork. We understand how important these documents are and appreciate your patience. If there's anything else you need or any other concerns, please don't hesitate to reach out directly. Thank you, Patrick Callihan - Sales Director - 210-490-2000

November 25, 2023

Dealership Rating
Employee Rating

I had the opportunity of working with Erica and her services where impeccable. She was very attentive and knowledgeable. More

by Lannie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAS Reputation Management

Nov 27, 2023

Cavender Cadillac responded

Lannie, it's great to know that Erica provided you with such attentive and knowledgeable service at Cavender Cadillac. Thanks for sharing your experience!

November 24, 2023

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Employee Rating

Diego and the Cavender Cadillac team were wonderful and helpful. No haggling and quick excellent work More

by CarlaAndy Wilkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Vara , Jim Maiden, DAS Reputation Management, Ed Noriega, Larry Sullivan, Diego

Nov 27, 2023

Cavender Cadillac responded

We're delighted to know that Diego and our team at Cavender Cadillac were able to provide you with a wonderful experience. Thanks for your positive feedback!

October 17, 2023

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Employee Rating

GREAT GROUP. I had my car with in 20 8⁸> of getting to the lot. More

by BOBNTX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Vara , Colby Joyner

Oct 17, 2023

Cavender Cadillac responded

We are so happy that our Cavender Cadillac team earned your five stars. Thanks, Bob.

October 11, 2023

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Employee Rating

Great service, dependable and very helpfull I have been a customer prior to them moving to there present location and have always been helpful with all my needs. Lo I met Carlos when they move to the new More

by Bob.salinas38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Vara , DAS Reputation Management

Oct 12, 2023

Cavender Cadillac responded

We're delighted to know that you've had such a positive experience with Carlos and our team at Cavender Cadillac. It's always our goal to provide dependable service and clear communication about your vehicle's needs. Thank you for being a loyal customer. We appreciate it!

September 28, 2023

Dealership Rating
Employee Rating

Cavender Service Department excels. The reason I have bought Cadillacs for 30 years. Many thanks to Carlos who has helped me for 20 years. More

by Anita Ruth Smith
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Vara , Colby Joyner, Jim Maiden, DAS Reputation Management, Ed Noriega, Larry Sullivan

Sep 29, 2023

Cavender Cadillac responded

Anita, we're so glad to know that Carlos and our service department have been able to assist you for all these years at Cavender Cadillac. Thank you for your loyalty!

September 26, 2023

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Employee Rating

Kevin made this the smoothest transaction I’ve experienced in a while. Very professional and knows his products. He rolled out the red carpet and had me in and out. Would definitely work with the More

by EPC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2023

Cavender Cadillac responded

We're so glad to know that Kevin made your experience smooth and professional at Cavender Cadillac. We appreciate the kind words, and look forward to working with you again in the future!

September 23, 2023

Dealership Rating
Employee Rating

Carlos Villarreal try’s his best to have our ready at a reasonable time. All personnel had very helpful. More

by sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Vara , Colby Joyner, Jim Maiden, DAS Reputation Management, Ed Noriega, Larry Sullivan

Sep 25, 2023

Cavender Cadillac responded

Sylvia, we're glad to know Carlos and the rest of our team at Cavender Cadillac were able to assist you so efficiently and effectively. Thanks for your positive feedback!

August 10, 2023

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Employee Rating

It was an amazing experience, our sales person was Awesome. Will definitely come back to Cavender Cadillac More

by Laurie Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Vara , Colby Joyner, Jim Maiden, DAS Reputation Management, Ed Noriega, Larry Sullivan, Russell

Aug 11, 2023

Cavender Cadillac responded

Laurie, we're delighted to know you had an amazing experience with us at Cavender Cadillac. We look forward to seeing you again in the future!

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