Kevin Krattiger | Page 3

Concerning the purchase of a used 2013 Expedition Mixed emotions and concerns about several items concerning the purchase of this used automobile at this time. Not happy about some things, while I am Mixed emotions and concerns about several items concerning the purchase of this used automobile at this time. Not happy about some things, while I am overall satisfied. I would have liked further work done on this particular auto since it had been in an accident prior to my purchasing it. Most everyone I had dealt with was very helpful. There definitely were and still are some negatives about this sale. More

by bbmann Verified Customer Verified Customer

Helpful 0

Report | Print

Maintenance I travel from North Richland Hills for service since the service provided by Danny and other fine people is always great. I have bought three vehicles I travel from North Richland Hills for service since the service provided by Danny and other fine people is always great. I have bought three vehicles from Utter and have been returning every since. More

by BILL.SNYDER Verified Customer Verified Customer

Helpful 0

Report | Print

Good customer service Erin was really helpful and friendly. They always go above and beyond to help their customer. Thank you bill utter ford for always delivering great c Erin was really helpful and friendly. They always go above and beyond to help their customer. Thank you bill utter ford for always delivering great customer service. More

by KAMSTRA.AMELDA Verified Customer Verified Customer

Helpful 0

Report | Print

Great! Couldn't be more happy with my experience to date. Erin's smile when she greets you makes you feel very welcome, then she backs that up with the way s Couldn't be more happy with my experience to date. Erin's smile when she greets you makes you feel very welcome, then she backs that up with the way she interacts with you! More

by PTHAMM Verified Customer Verified Customer

Helpful 0

Report | Print

Service theft Sent my truck in for air conditioning service. Went to pick it up and they said it needed over a thousand dollars in brake repair and that it could n Sent my truck in for air conditioning service. Went to pick it up and they said it needed over a thousand dollars in brake repair and that it could not be driven. I had it towed to brakes plus and they fixed it for $401 including the tow. It took two weeks for Bill Utter to figure out they did not know how to repair a brake line. I had to call other dealerships for Bill Utter to realize it could be repaired. If they would have had it their way I would have sold them my truck for way less than it was worth and financed a new truck. More

by PHILSPOPPA Verified Customer Verified Customer

Helpful 0

Report | Print

best service we have ever had from the wright up though the paying the bill all went sooth was called back and kept in the loop the hole time had exceptional visits from the wright up though the paying the bill all went sooth was called back and kept in the loop the hole time had exceptional visits More

by colton1thomas Verified Customer Verified Customer

Helpful 0

Report | Print

Great service and Sales We have always received great service and sales experience at Bill Utter Ford. If a problem arose, they were willing to repair immediately and have tr We have always received great service and sales experience at Bill Utter Ford. If a problem arose, they were willing to repair immediately and have trucks back on road., More

by srains0 Verified Customer Verified Customer

Helpful 0

Report | Print