Kevin McConnell | Page 3

Scheduled and Unshceduled Maintenance I would sincerely like to express my gratitude and experience with Mercedes-Benz of Annapolis Dealership / Service Center. From purchasing my first M I would sincerely like to express my gratitude and experience with Mercedes-Benz of Annapolis Dealership / Service Center. From purchasing my first Mercedes with Mr. Casey Duffy to having schedule maintenance performed by the service center, orchestrated by Mr. Chuck Leyman, who is no doubt the BEST Service Advisor at the center. I’m compelled to write this review and tell you how impressed I am with your TEAM at Annapolis. I used the Annapolis service center twice in the last six months for scheduled and unscheduled maintenance, on my 2016 GL550, and I’m truly convinced your TEAM is a cut above the rest of the competition. I like to say they have nailed the “Three “Ps” to perfection!!! Professionalism….Politeness…Promptness!! A customer couldn’t ask for anything more. I will definitely be using you again and have already started recommending your Annapolis TEAM to friends and family. Many thanks to you and all of your TEAM at Mercedes-Benz of Annapolis!!! Keep up the GREAT work!! Sincerely, V/r Mr. Brian D. McAllister More

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My car was in great hands! I recently took MY CLK to Mercedes-Benz of Annapolis for its regular maintenance. It's a twelve-year-old car so there are some glitches. Chuck did a I recently took MY CLK to Mercedes-Benz of Annapolis for its regular maintenance. It's a twelve-year-old car so there are some glitches. Chuck did a great job with it. They figured out what was going on and help me get it through emissions without costing an arm and a leg! He and Kevin were incredibly helpful and professional. Always a pleasant experience going to the service center! More

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